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Colombia Jobs Expertini

Trilingual Customer Support Agent Job Opening In Colombia, Colombia – Now Hiring Transcom


Job description

Represent a globally recognized premium brand

Are you fluent in
English and Canadian French
and passionate about delivering
exceptional service
?

This is your chance to represent a
world-renowned luxury brand
At
Transcom
, we're looking for
trilingual Customer Service Agents
(English & Canadian French – C1 level) to join our team and create memorable experiences for every customer interaction.

Responsibilities

  • Provide
    multichannel support
    (calls, chats, and emails)
  • Assist with
    order tracking
    ,
    machine activation
    ,
    technical issues
    ,
    refunds
    , and
    subscription management
  • Identify upselling opportunities for relevant products and services (no cold calling)
  • Deliver an
    exceptional customer experience
    that reflects the brand's premium values

Work from home – Open to candidates based anywhere in Colombia

What Do We Offer?

  • Work Schedule:
     42 hours per week – 2 days off – Fixed shifts available between 8:00 a.m. and 10:00 p.m.
  • Employment Contract:
    You'll be hired from the start of training (100% paid) under a permanent contract.

  • Total Monthly Compensation:
    Up to
    $4,000,000 COP (Base salary + Bonuses).

  • International career growth opportunities
    and being part of a global team.


What you need

  • Live in
    Bogotá
  • C1 level
    in both
    English and Canadian French
    (spoken, written, and listening)
  • At least 1 year of experience
    in Customer Service, Sales, Retentions, or Collections in a BPO/Contact Center
  • Previous experience handling
    calls, emails, and chats
  • Full-time availability

Be part of an
exclusive brand experience
where excellence meets opportunity.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Trilingual Customer Potential: Insight & Career Growth Guide


Real-time Trilingual Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Trilingual Customer in Colombia, Colombia, highlighting market share and opportunities for professionals in Trilingual Customer roles.

10915 Jobs in Colombia
10915
258 Jobs in Colombia
258
Download Trilingual Customer Jobs Trends in Colombia and Colombia

Are You Looking for Trilingual Customer Support Agent Job?

Great news! is currently hiring and seeking a Trilingual Customer Support Agent to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Transcom adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Trilingual Customer Support Agent Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Trilingual Customer Support Agent?

Key qualifications for Trilingual Customer Support Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Trilingual Customer Support Agent?

To improve your chances of getting hired for Trilingual Customer Support Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Trilingual Customer Support Agent Job Success

Transcom interview tips for Trilingual Customer Support Agent

Here are some tips to help you prepare for and ace your Trilingual Customer Support Agent job interview:

Before the Interview:

Research: Learn about the Transcom's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Trilingual Customer Support Agent interview at Transcom, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Transcom's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Trilingual Customer Support Agent Positions

Setting up job alerts for Trilingual Customer Support Agent is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!