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Urgent! Trainer BPO Job Opening In Santiago de Cali – Now Hiring Now Analytics



Job description

We're Hiring: Trainer | BPO Industry

Location: Cali, Colombia.

On -Site.

Employment type: Full-time

About the Role

We are looking for a passionate and dynamic Trainer to join our team.

This role is key in shaping the skills, knowledge, and performance of our workforce.

The Trainer will design and deliver impactful learning programs that drive employee growth, ensure service excellence, and align with business objectives.

If you're energized by empowering others, creating engaging learning experiences, and supporting people to reach their full potential, this opportunity is for you

What You'll Do

Deliver engaging and interactive training sessions (in-person & virtual) tailored to diverse learning styles.

Develop training materials, e-learning resources, and presentations for new hires and existing employees.

Collaborate with managers to align training initiatives with operational goals.

Provide coaching and mentoring to enhance employee performance, soft skills, and process knowledge.

Assess training needs using data, feedback, and performance metrics.

Track, measure, and report on training effectiveness, ensuring continuous improvement.

Keep training content up to date with process changes and business needs.

Education or Work Experience

Bachelor's degree in Education, Teaching, or a related field.

Minimum of 2 years' experience in training or teaching, ideally within a BPO environment.

Advanced English level (B2+/C1).

Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams).

Experience with Learning Management Systems (LMS).

Coaching certification is a plus.

Skills

  • Strong facilitation and presentation skills.

  • Strong communication and interpersonal abilities.

  • Instructional design and content development.

  • Ability to adapt teaching methods to different learning styles.

  • Excellent time-management and organizational skills.

  • Team player with strong collaboration skills across departments.

Why Join Us?

Be part of a growing, people-driven organization where your work directly impacts business success.

Innovate and bring your creativity into building engaging learning experiences.

Collaborate with passionate professionals in a supportive, team-oriented environment.

Have a voice — your ideas and feedback will help shape the future of our training strategy.

How to Apply

If you're ready to bring your expertise and energy to a role that empowers people, we'd love to hear from you

Apply directly through LinkedIn


Required Skill Profession

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    Unlock Your Trainer BPO Potential: Insight & Career Growth Guide


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