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Urgent! Tecnico de servicio Job Opening In Bogotá – Now Hiring AVI-SPL

Tecnico de servicio



Job description

QUIÉNES SOMOS

AVI-SPL es un proveedor de soluciones de habilitación digital que transforma la forma en que las personas y la tecnología se conectan para mejorar las experiencias, crear nuevo valor y permitir que las organizaciones prosperen y crezcan.

Somos el mayor proveedor de soluciones tecnológicas de colaboración, que incluyen nuestros galardonados servicios gestionados.

LO QUE HARÁS

El Técnico de Servicio de Campo de AVI-SPL trabajará en colaboración con el Centro de Ayuda Global para brindar soporte de servicio a los clientes en sus ubicaciones, con el objetivo de restaurar la funcionalidad de los equipos de los clientes y ofrecer una experiencia de servicio al cliente de primer nivel.

Responsabilidades diarias:


• Leer e interpretar esquemas electrónicos y planos arquitectónicos.


• Realizar visitas de mantenimiento preventivo para ayudar a mantener un sistema estable en el cliente.


• Limpiar diversos equipos de audio y video, incluidos, entre otros: lentes de cámaras, monitores y ventiladores de equipos.


• Asumir la responsabilidad de completar con precisión la documentación del trabajo según sea necesario.


• Instalación en campo de programas de control (AMX / Crestron / Firmware): capacidad de carga y descarga.


• Soporte de servicio en campo para dispositivos en red (routers, protocolos IP, etc.).


• Realizar tareas de servicio de manera oportuna y con conciencia de calidad, incluyendo, entre otras: tendido de cables, instalación de conectores, montaje de proyectores y soportes de techo.


• Brindar la capacitación y el soporte necesarios a los técnicos de servicio de nivel siguiente.


• Proporcionar capacitación al cliente final según sea necesario.


• Configurar y resolver problemas en diversos códecs de video / sistemas de videoconferencia.


• Se requiere viajar a diferentes sitios de trabajo.

LO QUE ESTAMOS BUSCANDO


• Comunicarse de manera efectiva con empleados, clientes y colegas.


• Capacidad para utilizar herramientas manuales y eléctricas de manera segura y eficiente.


• Capacidad para trabajar y pensar de forma independiente, asegurando el cumplimiento de los plazos.


• Conocimientos básicos de computación.


• Conocimiento del flujo básico de señales de audio, video y control.


• Capacidad para gestionar proyectos pequeños y medianos.


• Capacidad para soldar y engarzar conectores.

EXPERIENCIA Y EDUCACION


• Mínimo de 1 a 3 años de experiencia en integración audiovisual (preferido).


• Educación formal en Electrónica o campo relacionado (preferido).


• Mínimo de título secundario o equivalente (preferido).


Required Skill Profession

Other General



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