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Urgent! Technical Writer Job Opening In Colombia, Colombia – Now Hiring Solvedex

Technical Writer



Job description

Location: Remote

Employment Type: Contract (Project-based) - 2 months

Experience Level: Mid- to Senior-level (3+ years)

We're Hiring: Technical Writer

Are you skilled at turning complex technical concepts into clear, user-friendly content?

At Solvedex, we connect top tech talent with innovative companies around the world.

We're looking for a Technical Writer to create engaging and intuitive user documentation for a mobile payment application.

You'll play a key role in helping users understand features, troubleshoot issues, and make the most of the platform — all while ensuring consistency, clarity, and accuracy across every piece of content.

What You'll Do

  • Develop help center articles, step-by-step guides, and troubleshooting content for a mobile payment app.

  • Create clear onboarding and account management documentation tailored to merchant users
  • Collaborate with UX/UI designers, product managers, and developers to align documentation with product functionality.

  • Organize and structure a searchable knowledge base, using tagging and linking strategies to improve discoverability.

  • Adhere to brand voice and style guidelines, ensuring consistency across all documentation.

  • Contribute to documentation templates and standards for future scalability.

  • Support the creation of instructional videos and tooltips when applicable.

What We're Looking For

  • 3+ years of experience in technical writing for software or mobile applications.

  • Strong ability to translate technical details into clear, actionable content for end users.

  • Experience writing documentation for knowledge bases (e.g., Intercom, Zendesk, Confluence).

  • Excellent attention to detail, grammar, and structure.

  • Ability to work independently and manage multiple deliverables under tight deadlines.

  • Advanced English communication skills (written and verbal).

Bonus Points If You Have

  • Experience writing for FinTech, payment systems, or financial services products.

  • Familiarity with Intercom, Markdown, and HTML formatting.

  • Experience producing tutorial videos or visual content to complement written materials.

  • Understanding of UI/UX design workflows and collaboration with design teams.

Why Join Solvedex?

  • Work with a fast-growing global team.

  • Collaborate with innovative companies shaping the future of digital payments.

  • Flexible remote work environment.

  • Competitive project-based compensation.

  • A culture that values clarity, creativity, and excellence in communication.


Required Skill Profession

Other General



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    Unlock Your Technical Writer Potential: Insight & Career Growth Guide


  • Real-time Technical Writer Jobs Trends in Colombia, Colombia (Graphical Representation)

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  • Are You Looking for Technical Writer Job?

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    Solvedex interview tips for Technical Writer

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