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Urgent! Technical Support Agent Job Opening In Bogotá – Now Hiring Avalon Solutions
Location:
Bogota *ONLY*.
If you do not live in Bogota, please do not apply.
We currently don't have an office, so you will need to work from home.
You will require a reliable computer, a stable and fast internet connection, and a headset.
In a few months, we plan to open an office near the center of town, and
you will be required to work on-site
, Monday through Friday, from 9am to 6pm.
Employment Type: Full-Time International Contractor
About the company:
Our client provides small and medium-sized businesses with fast, reliable, and affordable IT support.
Our services include remote troubleshooting, Microsoft 365 administration, support for Windows and Mac workstations, Windows on-Premises Server support, endpoint security management, and remote hands assistance for office IT needs.
We also provide on-prem to cloud migrations, as well as network and VPN support.
Business owners trust us to keep their technology running smoothly, allowing them to focus on growing their companies.
Position Overview:
We are seeking a motivated and customer-focused
Level 2
Technical Support Agent
to join our growing team.
This role requires strong problem-solving skills, excellent communication abilities, and a passion for helping clients with their technology needs.
You will provide front-line IT support to business owners and their staff, ensuring fast resolution of technical issues while delivering an outstanding customer experience.
You must speak English fluently to communicate effectively with our customers.
A recording of your voice will be required as part of the hiring process.
Please note this is a Technical Support L2 position with growth potential.
This is not a Sales, Development, or Senior position.
Key Responsibilities
Qualifications (Mandatory)
Why Join?
Payment in USD, to be defined based on qualifications and experience.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12242 jobs in Colombia and 756 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Avalon Solutions is currently hiring and seeking a Technical Support Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Agent Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Avalon Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Agent Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Agent interview at Avalon Solutions, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Avalon Solutions's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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