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Tech Support Representative Job Opening In Bogotá – Now Hiring Foundever


Job description

Foundever is a global leader in customer experience (CX), with more than 170,000 team members around the world.

In Colombia, we have over 25 years of experience and a team of 8,500 bilingual associates, delivering solutions for more than 750 globally recognized brands.

We're Hiring: Tech Support Agents

Join a global technology company that transforms the consumer experience through digital solutions for major brands.

Main Responsibilities:

* Handle support via calls (66%), emails, and chats (33%)

* Assist with the initial setup of new stores

* Follow up on support tickets and ensure customer satisfaction

Requirements:

* English level B2 or higher

* High school diploma completed

* Knowledge in (WLAN, VLAN, IP, MAC ADDRESS, HTTP, and VPN), technical support, and digital tools.

* Must be 18 years or older and live in Bogotá

* Availability to work 44 hours per week (full-time)

We Offer:

* Permanent contract with full legal benefits

* two days off per week

* Fully paid training

* Job stability and professional growth in a solid company

Foreigners must provide PPT and passport

Required Skill Profession

Other General


  • Job Details

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Unlock Your Tech Support Potential: Insight & Career Growth Guide


Real-time Tech Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Tech Support in Bogotá, Colombia, highlighting market share and opportunities for professionals in Tech Support roles.

11589 Jobs in Colombia
11589
660 Jobs in Bogotá
660
Download Tech Support Jobs Trends in Bogotá and Colombia

Are You Looking for Tech Support Representative Job?

Great news! is currently hiring and seeking a Tech Support Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Foundever adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Tech Support Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Tech Support Representative?

Key qualifications for Tech Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Tech Support Representative?

To improve your chances of getting hired for Tech Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Tech Support Representative Job Success

Foundever interview tips for Tech Support Representative

Here are some tips to help you prepare for and ace your Tech Support Representative job interview:

Before the Interview:

Research: Learn about the Foundever's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Tech Support Representative interview at Foundever, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Foundever's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Tech Support Representative Positions

Setting up job alerts for Tech Support Representative is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!