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Urgent! Support Sales OFR Job Opening In Bogotá – Now Hiring DHL Global Forwarding

Support Sales OFR



Job description

Join to apply for the Support Sales OFR role at DHL Global Forwarding

Location: GSC BOG

Support with spot quotes, monthly status and performance reports for OFR related to the operation.

Title: Specialist SLS (OFR)

Key Responsibilities:

  • Receive quote request
  • Review that all information provided by the internal/external customer is clear and complete or ask for it when needed
  • In case there is not any specific rate, contact the corresponding stations following up to meet the time
  • Answer with the quote within the corresponding time (high, medium or low priority)
  • Follow up on the quote status until getting a customer decision taking into account the TAT of the scope
  • Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive
  • Find improvements and efficiencies and discuss open topics and issues
  • Training the team members when needed to support as back up – also learn about other scopes within OFR and the rest of the Sales Service Line

Skills / Requirements:

  • Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations
  • Good level of MS Excel and other MS Office tools
  • High level of English (dialogue, writing, listening)
  • Customer service and communication skills
  • Teamwork and autonomy

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Transportation, Logistics, Supply Chain and Storage

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Required Skill Profession

Sales Support



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    Unlock Your Support Sales Potential: Insight & Career Growth Guide


  • Real-time Support Sales Jobs Trends in Bogotá, Colombia (Graphical Representation)

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    DHL Global Forwarding interview tips for Support Sales OFR

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    Final Thought:

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