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Urgent! service operation coordinator Job Opening In Bogotá – Now Hiring Alinatech SAS

service operation coordinator



Job description

CARGO: SERVICE OPERATION COORDINATOR

UBICACIÓN:
BOGOTÁ D.C.

LUGAR: Sucursal TITAN (
Av. carrera 72 # 80-94, piso 9, Centro Empresarial Titán Plaza)

MODALIDAD:
PRESENCIAL

TIPO DE CONTRATO: OBRA O LABOR

SALARIO:
$

HORARIO:
lunes a viernes de 7:00 am a 5:00 pm

FORMA DE PAGO:
Mensual, pagadero el último día hábil del mes.

VACANTES:
UNA (1)

DESCRIPCION DEL CARGO:

Estamos en la búsqueda de Egresado Profesional en Ingeniería de Sistemas o Informática o Electrónica o carreras afines, con conocimientos Específicos como coordinador de procesos y/o supervisor de proyectos de tecnología y/o líder de proyectos y/o gerente de tecnología.

Contar con alta proactividad, habilidades de negociación, organización, comunicación asertiva y puntualidad, para el cargo de
SERVICE OPERATION COORDINATOR
.

FORMACIÓN ACADÉMICA:

  • Egresado Profesional en Ingeniería de Sistemas o Informática o Electrónica o carreras afines.

  • Manejo de herramientas como O365
  • Manejo de Excel nivel medio o avanzado
  • Preferible con especialización en gerencia de proyectos o especializaciones afines a la ingeniería.

  • Preferiblemente con certificación ITIL o COBIT
  • Deseable idioma Inglés nivel B2 (Intermedio)

EXPERIENCIA:

  • Mínimo
    2 años
    como coordinador de procesos y/o supervisor de proyectos de tecnología y/o líder de proyectos y/o gerente de tecnología.

  • En elaboración y presentación de informes.

  • Habilidades de liderazgo y de negociación, capacidad analítica y para trabajar bajo presión, comunicación asertiva y orientación al usuario o cliente.

RESPONSABILIDADES PRINCIPALES:

  • Realizar controles complementarios al proceso de abandonos
  • Revisar el control de acceso de los usuarios con los propietarios de las carpetas
  • Coordinar cualquier proyecto de IT que sea requerido por el SLM
  • Actualizar las políticas locales de IT y alinearlas con las políticas globales de IT para el cliente final
  • Coordinar la actualización de las aplicaciones de infraestructura para el cliente final
  • Dar soporte a las actividades de auditorías para el cliente final
  • Dar soporte a las actividades de DRP y coordinar las pruebas del usuario final
  • Ejecutar planes de seguimiento y mejoramiento de calidad
  • Coordinar el proceso de compras para IT
  • Coordinar los servicios de telefonía móvil (líneas y equipos).

  • Brindar el soporte técnico y la asesoría que el cliente final requiera.

  • Ejecutará ventanas de mantenimiento previamente coordinadas, en fines de semana
  • Realizará una revisión general de cada una de las regionales por semestre.

  • Cumplir con las demás actividades que estén directamente ligadas a las funciones del cargo determinadas por el cliente final y con las directrices dadas por el coordinador de proyectos asignado por la empresa.


Required Skill Profession

Other General



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