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Urgent! Senior Solutions Engineer Job Opening In Colombia, Colombia – Now Hiring EPAM Systems

Senior Solutions Engineer



Job description

6 days ago Be among the first 25 applicants

EPAM is a leading global provider of digital platform engineering and development services.

We are committed to having a positive impact on our customers, our employees, and our communities.

We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a passionate and innovative Senior Solutions Engineer to join our Engineering team as a pivotal link between our cutting-edge generative AI product and our clients.

You will collaborate with Sales, Customer Success, and Product teams to facilitate client success throughout the pre-sales, onboarding, and integration processes, shaping the future of legal technology.

Responsibilities

  • Act as a technical advisor for clients across pre-sales, onboarding, support, and business reviews
  • Provide white-glove support to Enterprise clients, enabling file integration through custom-coded workflows using Python
  • Collaborate with Account Executives and Technical Account Managers to understand client requirements and objectives
  • Advocate for customer needs internally by collaborating with Product, Sales, and Marketing teams to enhance client experiences
  • Translate business problems into practical technical solutions with a focus on innovation
  • Strengthen customer partnerships by serving as the technical expert in relationship selling
  • Build and nurture long-term client relationships, ensuring smooth onboarding, adoption, and sustained success
  • Gain expertise in APIs, internal tools, and administrative workflows to deliver efficient technical solutions
  • Communicate technical concepts, system architecture, and product functionality clearly to technical and non-technical stakeholders
  • Foster seamless client experiences through strong internal collaboration across teams
  • Develop novel workflows or integrations to address unique customer requirements or internal team needs

Requirements

  • 1–2 years of hands-on experience in software development, particularly with Python, and capability to work with REST APIs; familiarity with document and spreadsheet formats like PDF, DOCX, CSV, and XLSX is an advantage
  • Proficiency in command-line tools and ability to work across Windows, Mac, and Linux environments
  • Knowledge of cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS)
  • Capability to operate virtual machines and utilize remote desktop environments effectively
  • Strong problem-solving abilities paired with creativity to deliver customer-specific solutions
  • Empathy, team orientation, and an unwavering commitment to customer success
  • Excellent communication skills, with the ability to engage in executive-level discussions and technical deep dives
  • Previous experience in technical sales or customer-facing roles is beneficial but not mandatory; a customer-first mindset and strong interpersonal skills are essential
  • Thrives in fast-paced, dynamic environments and enjoys tackling complex challenges at the forefront of legal technology

We offer

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Information Technology, Engineering, and Business Development
  • Industries
  • Software Development, IT Services and IT Consulting, and Venture Capital and Private Equity Principals

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Required Skill Profession

Ciencia, Investigación Y Enseñanza



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    Unlock Your Senior Solutions Potential: Insight & Career Growth Guide


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