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Urgent! Senior Salesforce Consultant Job Opening In WorkFromHome – Now Hiring Omega CRM

Senior Salesforce Consultant



Job description

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Business Analyst.

Reponsabilities

  • Analysis and requirements gathering with direct business interaction, understanding end-to-end processes and translating them into viable Salesforce solutions.

  • Process modeling
  • Business flows and rules
  • Implementation lifecycle management : from discovery to go-live, ensuring traceability, quality, and deadline compliance.

  • Functional validation and testing : defining and executing test scenarios; managing UAT with key users.

  • Post-implementation support : functional support, change management, and end-user training.

  • Close collaboration with technical and business teams, ensuring alignment between requirements, architecture, and deliverables.

Professional Competencies

  • Critical thinking and business vision : able to question requirements, propose alternatives, and optimize processes.

  • Results-oriented with a focus on delivering value to the client.

  • Excellent communication with stakeholders at different levels (management, business, IT).

  • Management capability in on-site environments, leading workshops, presentations, and solution validations.

  • Autonomy and self-management in high-demand contexts.

  • Broad view of the Salesforce ecosystem, understanding impacts across clouds, integrations, and client roadmap.

  • Strong documenting and reporting skills : clarity in functional deliverables and progress tracking.

Experience

  • Proven experience (3+ years) in Salesforce implementation projects, preferably large-scale or multi-system.

  • Experience in complex corporate projects, with multiple teams or integrations.

  • Experience in agile methodologies (Scrum, Kanban) and functional backlog management.

  • General knowledge of Salesforce architecture, integrations, and configuration best practices.

WHAT DO WE OFFER

  • Permanent contract.

  • Flexible Schedule.

    We make it easy.

    Balance your professional and personal life.

  • Certifications plan.

    Improve your skills and get the official certificate from our main partners.

  • Home Office.

    You decide and we support you.

  • Flexible retribution (public transport ticket, Ticket restaurtant, …).

  • Health insurance.

  • OMEGA in action.

    Our commitment to a better society is not just an intention
  • Professional development : Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation.

We grow #Together.

#J-18808-Ljbffr


Required Skill Profession

Ventas (General)



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