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Urgent! Professional Services Engineer, Colombia Job Opening In Bogotá – Now Hiring Radware

Professional Services Engineer, Colombia



Job description

Responsibilities:

  • Implement, automate and optimize Radware technologies by leveraging on expert knowledge of Radware’s state-of-the art security & application delivery solution suite.
  • Design and Planning (Consulting): Minimize the impact on customer environment and resources from the initial planning stages throughout implementation.
  • Automation: Develop scripts that will automate and ease the deployment and management of Radware devices.
  • Deployment: Install Radware products as efficiently as possible according to best practices, perform design review, product orientation and fine-tuning.
  • Optimization: Perform annual security assessment to ensure your Radware products maintain proper integration within a customer’s overall security architecture and are optimally tuned to defend against the latest threats.

Additional responsibilities:

  • Ensure superior customer management through consistent updates, responsive follow-through, and attention to detail.
  • Solve product and network problems of moderate to high complexity.
  • Authors best practices and PS handover documents.
  • Effectively utilizes moderately to highly complex lab setups to duplicate and solve problems.
  • Ensure that all components of the technical architecture are properly integrated and implemented.
  • Provide technical support and technical quality control throughout all stages of the project delivery.
  • Assist the customer during production roll out.
  • Provides basic systems and product training.
  • Represents Radware with the highest possible professionalism.
  • Document future product needs and work with Product Management group on behalf of all external organizations and customers.
  • Resolves problems independently while understanding and following escalation procedures when appropriate.
  • Reproduces and debugs issues seen during implementation in a lab environment as necessary, working with the engineering and test teams to resolve issues.
  • Provides timely feedback into the development process on customer issues and product concerns.
  


Required Skill Profession

Engineers



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