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Product Delivery Manager Job in Colombia Recruiting by CSG

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Product Delivery Manager

🔖 Full Time

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Hi, I'm Laura Pérez, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

IT Product Delivery Manager will be responsible for managing a team of Product Owners (POs) and Business Analysts (BAs), overseeing the overall IT delivery process, and driving continuous process improvement initiatives. The ideal candidate will have a proven track record of leading and mentoring teams in agile project environments, demonstrating strong leadership, communication, and organizational skills.

We are looking for a Product Delivery Manager who will:

Lead and mentor a team of Product Owners and Business Analysts, fostering a collaborative and high-performance work culture.

Take ownership of the end-to-end IT delivery process, ensure projects are completed on time, within scope, and meeting quality standards.

Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness in project delivery.

Collaborate with key stakeholders, including Product Owners, Business Analysts, and other project team members, to ensure clear communication and alignment on project goals and objectives.

Proactively identify and mitigate project risks, working with the team to develop contingency plans and ensure successful project outcomes.

Apply agile methodologies to drive flexibility and responsiveness in project delivery, adapting to changing priorities and requirements.

Establish and monitor key performance indicators (KPIs) to track project delivery performance and identify areas for improvement.

Provide regular project status updates to senior management, highlighting achievements, challenges, and proposed solutions.

Effectively allocate and manage resources, ensuring optimal utilization and alignment with project priorities.

Facilitate collaborative decision-making processes within the team and across departments to ensure a unified approach to project delivery.

Is this opportunity right for you? We are looking for candidates who:

Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business, or a related discipline.

A minimum of 5 years of experience in IT management role, with at least 3 years in a leadership role overseeing product delivery.

Demonstrated success in managing end-to-end product delivery cycles.

Proven ability to lead and inspire cross-functional teams, including Product Owners, Business Analysts, Developers, and QA professionals. Experience in managing a team in an agile or iterative development environment.

Deep understanding and practical experience with agile methodologies and frameworks (e.g., Scrum, Kanban). Track record of successfully delivering products in an agile environment.

Proficient in project management methodologies, tools, and best practices. Demonstrated ability to develop and execute project plans, manage resources effectively, and deliver projects on time and within scope.

Ability to align product delivery strategies with overall business goals. Experience in contributing to the development and execution of product roadmaps.

Excellent communication skills, both verbal and written. Ability to convey complex technical concepts to non-technical stakeholders. Strong negotiation and conflict resolution skills.

Proven experience in effectively engaging and managing relationships with key stakeholders, including internal teams, external vendors, and business partners.

Strong analytical and problem-solving skills. Ability to analyze data, identify trends, and make data-driven decisions. Proactive in identifying and resolving challenges.

A mindset for continuous improvement. Track record of implementing process improvements and efficiencies in product delivery processes.

Familiarity with relevant technologies, tools, and platforms related to product delivery. A good understanding of software development life cycle (SDLC) processes.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

Work from Home, in-office, or hybrid

Medical & Dental Coverage

Life Insurance

And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Location(s):

Colombia Remote

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Are You Looking for a Product Delivery Manager job in Colombia?

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What is the work culture like at CSG?

The work culture at CSG must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs CSG and also by visiting their official website through Google.
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Product Delivery Manager jobs are available in Colombia.
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