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Urgent! Network Engineer Job Opening In Colombia, Colombia – Now Hiring Templeton & Partners - Innovative & Inclusive Hiring Solutions

Network Engineer



Job description

Job Title: Senior Network Engineer (Global Operations)

Are you passionate about global network operations and eager to take on challenging projects in a dynamic international environment?

We're looking for a highly skilled
Senior Network Engineer
to join our global team and ensure the availability, quality, and performance of critical network services.

As part of a
worldwide Network Operations Center (NOC)
team spanning the Americas, EMEA, and ASPAC/China, you'll help deliver high-quality network services—including WAN, LAN, Firewalls, Wireless, and VPN—while managing incidents, driving resolutions, and supporting change management processes.

Key Responsibilities

  • Handle incoming tickets and alerts, ensuring timely resolution.

  • Configure and troubleshoot network switches remotely, including AAA and EEM scripts.

  • Monitor network alerts globally and communicate device status clearly via ticketing systems and direct updates.

  • Analyze switch logs and Syslog messages for troubleshooting.

  • Execute scheduled changes and upgrades (e.g., firewall clusters) in line with change management processes.

  • Develop and improve documentation such as technical support guides, work instructions, and network design diagrams.

  • Collaborate closely with regional and global teams to ensure seamless service delivery.

  • Participate in standby/on-call rotations (approx.

    once every 4–5 weeks).

Requirements

  • Fortinet NSE4
    certification with
    3+ years' experience
    (firewall upgrades, policy changes, packet captures, VPN implementation).

  • Cisco CCNP
    certification with
    5+ years' experience
    (switch upgrades, L2 troubleshooting, ACL adjustments, VTP deployments).

  • Strong experience with
    Cisco DNA
    (managing Wireless Controllers, APs, and Switches).

  • Hands-on expertise in
    Cisco Switches, Wireless technologies, Firewalls, and Security concepts
    .

  • Familiarity with
    ITIL4 change management
    processes.

  • Experience in
    automation (API, EEM Scripts)
    .

  • Zscaler
    knowledge is a plus.

  • Strong technical documentation skills.

  • English proficiency (C1 Advanced / CAE)
    ; Spanish is a plus.

  • Excellent communication skills for end-user interaction.

Preferred Certifications

  • Cisco CCNP
  • Fortinet NSE4 (NSE5+ a strong advantage)
  • ITILv4 Foundation
  • Cisco Catalyst Center


Required Skill Profession

Other General



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