• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Mesa de Servicio IT Job Opening In Sabana de Bogotá – Now Hiring Yel Informática


Job description

En YEL Solutions somos una compañía con más de 20 años brindando servicios tecnológicos a empresas de toda América Latina.

Nuestra presencia en Argentina, México, Uruguay, Perú, Chile y Colombia refleja el compromiso de nuestros equipos, la excelencia operativa y una fuerte orientación a las personas como eje de cada proyecto.

Acerca del rol
Estamos en la búsqueda de un/a Analista de Mesa de ayuda para unirse a nuestro equipo en Bogotá.

La posición está orientada a brindar asistencia técnica a usuarios, gestionar incidentes y asegurar la continuidad operativa de los servicios tecnológicos.

Condiciones del puesto
-Ubicación: Bogotá, Colombia
-Horario: Lunes a viernes, de 8:00 a 18:00 hs

Responsabilidades principales

  • Administración de usuarios y permisos en Active Directory
  • Utilización de herramientas de gestión de tickets (InvGate u otras)
  • Brindar soporte técnico en entornos Microsoft 365 y Windows 10
  • Identificar, diagnosticar y resolver incidencias de hardware y software
  • Asistir en temas básicos de redes y conectividad
  • Acompañar y dar seguimiento a solicitudes e incidentes hasta su resolución
  • Mantener una comunicación efectiva con los usuarios finales y equipos internos

Perfil deseado

  • Formación o estudios en Sistemas / Tecnología de la Información
  • Experiencia previa en soporte técnico o mesa de ayuda
  • Fuerte orientación al servicio y capacidad para trabajar en equipo
  • Conocimientos de inglés oral y escrito

Beneficios

  • Incorporación directa a la plantilla de YEL Solutions
  • Beneficios corporativos y prestaciones superiores a las de ley
  • Posibilidades de desarrollo profesional en una organización regional

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

  • ¿Cuál es tu remuneración bruta pretendida en pesos colombianos?

  • ¿Podrás indicarnos si tu Seniority es Jr, Ssr o Sr?

  • ¿Cuál es tu zona actual de residencia?

  • ¿Contás con disponibilidad para trabajar de lunes a viernes de 8 a 18 hs en la zona del Área Metropolitana de Bogotá?

  • ¿Contás con manejo del idioma ingles?

    ¿Cuál es tu nivel oral y escrito?

  • ¿Podrías mantener una conversación en ingles con un usuario?

Required Skill Profession

Other General


  • Job Details

Related Jobs

ARUS Oficial hiring Mesa de Servicio Técnico Job in Medellín, Antioquia, Colombia
ARUS Oficial
Medellín, Antioquia, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Envigado, Antioquia, Colombia
ARUS Oficial
Envigado, Antioquia, Colombia
Arus hiring Mesa de Servicio Técnico Job in Cali, Valle del Cauca, Colombia
Arus
Cali, Valle del Cauca, Colombia
Arus hiring Mesa de Servicio Técnico Job in Valle de Aburrá, Antioquia, Colombia
Arus
Valle de Aburrá, Antioquia, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Copacabana, Antioquia, Colombia
ARUS Oficial
Copacabana, Antioquia, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Cali, Valle del Cauca, Colombia
ARUS Oficial
Cali, Valle del Cauca, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Valle de Aburrá, Antioquia, Colombia
ARUS Oficial
Valle de Aburrá, Antioquia, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Palmira, Valle del Cauca, Colombia
ARUS Oficial
Palmira, Valle del Cauca, Colombia
ARUS Oficial hiring Mesa de Servicio Técnico Job in Colombia
ARUS Oficial
Colombia
Indra hiring Agente Mesa de Servicio Job in Bogotá, Bogotá, Distrito Capital, Colombia
Indra
Bogotá, Bogotá, Distrito Capital, Colombia
Recamier hiring Agente mesa de servicio Job in Bogotá, Bogotá, Distrito Capital, Colombia
Recamier
Bogotá, Bogotá, Distrito Capital, Colombia
Fundación Universitaria Área Andina hiring Agente mesa de servicio Job in Bogotá, Bogotá, Distrito Capital, Colombia
Fundación Universitaria Área Andina
Bogotá, Bogotá, Distrito Capital, Colombia
Altipal S.A.S hiring Analista mesa de Servicio Job in Bogotá, Bogotá D.C., Colombia
Altipal S.A.S
Bogotá, Bogotá D.C., Colombia
Indra hiring Agente Mesa de Servicio Job in Bogotá, Bogotá D.C., Colombia
Indra
Bogotá, Bogotá D.C., Colombia
Axity hiring Analista Mesa de Servicio Job in Bogotá, Bogotá D.C., Colombia
Axity
Bogotá, Bogotá D.C., Colombia
Axity hiring Analista mesa de servicio Job in Bogotá, Bogotá D.C., Colombia
Axity
Bogotá, Bogotá D.C., Colombia
INFOMEDIA SERVICE S.A. hiring Agente mesa de servicio Job in Bogotá, Bogotá D.C., Colombia
INFOMEDIA SERVICE S.A.
Bogotá, Bogotá D.C., Colombia
SKG TECNOLOGIA SAS hiring Analista Mesa de servicio Job in Sabana de Bogotá, Cundinamarca, Colombia
SKG TECNOLOGIA SAS
Sabana de Bogotá, Cundinamarca, Colombia
Arus hiring Mesa de Servicio Técnico Job in Santiago de Cali, Sur, Valle del Cauca, Colombia
Arus
Santiago de Cali, Sur, Valle del Cauca, Colombia
Arus hiring Mesa de Servicio Técnico Job in Valle de Aburrá, Antioquia, Colombia
Arus
Valle de Aburrá, Antioquia, Colombia
Indra hiring Agente Mesa de Servicio Job in Medellín, Antioquia, Colombia
Indra
Medellín, Antioquia, Colombia
SERVIALCO SAS hiring Analistas Mesa de servicio Job in Bogotá D.C., Bogotá DC, Colombia
SERVIALCO SAS
Bogotá D.C., Bogotá DC, Colombia
Indra hiring Coordinador Mesa de Servicio Job in Sabana de Bogotá, Cundinamarca, Colombia
Indra
Sabana de Bogotá, Cundinamarca, Colombia
AR TEMPORAL hiring capitan de servicio mesa Job in Sabana de Bogotá, Cundinamarca, Colombia
AR TEMPORAL
Sabana de Bogotá, Cundinamarca, Colombia
Minsait hiring Coordinador Mesa de Servicio Job in Bogotá, Bogotá D.C., Colombia
Minsait
Bogotá, Bogotá D.C., Colombia
Axity hiring Analista mesa de servicio Job in Sabana de Bogotá, Cundinamarca, Colombia
Axity
Sabana de Bogotá, Cundinamarca, Colombia
SERVIALCO SAS hiring Analistas Mesa de servicio Job in Bogotá, Bogotá, D.C., Colombia
SERVIALCO SAS
Bogotá, Bogotá, D.C., Colombia
Axity hiring Analista mesa de servicio Job in Bogotá, Bogota, Colombia
Axity
Bogotá, Bogota, Colombia
Indra hiring Agente de Mesa de Servicio Job in Bogotá, Bogotá, Distrito Capital, Colombia
Indra
Bogotá, Bogotá, Distrito Capital, Colombia
Indra hiring Agente de Mesa de Servicio Job in Itagüí, Antioquia, Colombia
Indra
Itagüí, Antioquia, Colombia
Indra hiring Agente de Mesa de Servicio Job in Bogotá, Bogotá D.C., Colombia
Indra
Bogotá, Bogotá D.C., Colombia
Heimcore hiring Analista de mesa de servicio Job in Bogotá, Bogotá D.C., Colombia
Heimcore
Bogotá, Bogotá D.C., Colombia

Unlock Your Mesa de Potential: Insight & Career Growth Guide


Real-time Mesa de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Mesa de in Sabana de Bogotá, Colombia, highlighting market share and opportunities for professionals in Mesa de roles.

74577 Jobs in Colombia
74577
26858 Jobs in Sabana De Bogotá
26858
Download Mesa De Jobs Trends in Sabana De Bogotá and Colombia

Are You Looking for Mesa de Servicio IT Job?

Great news! is currently hiring and seeking a Mesa de Servicio IT to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Yel Informática adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Mesa de Servicio IT Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Sabana de Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Mesa de Servicio IT?

Key qualifications for Mesa de Servicio IT typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Mesa de Servicio IT?

To improve your chances of getting hired for Mesa de Servicio IT, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Mesa de Servicio IT Job Success

Yel Informática interview tips for Mesa de Servicio IT

Here are some tips to help you prepare for and ace your Mesa de Servicio IT job interview:

Before the Interview:

Research: Learn about the Yel Informática's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Mesa de Servicio IT interview at Yel Informática, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Yel Informática's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Mesa de Servicio IT Positions

Setting up job alerts for Mesa de Servicio IT is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!