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Colombia Jobs Expertini

IT Systems Engineer Job Opening In Bogotá – Now Hiring OpenWorks


Job description

Hello there At OpenWorks, we are actively seeking an IT Systems Engineer for one of our clients.

This is a
hybrid
, full-time position based in Bogotá, Colombia.

This United Kingdom-based
Managed Services Provider
(MSP) company provides cutting-edge solutions designed to streamline IT operations and enhance organizational efficiency.

As a forward-thinking player in IT Services, the company values innovation, reliability, and a proactive approach to technology, ensuring their clients receive top-tier support and technical solutions.

In this role, you will manage incoming support requests, provide technical resolutions, work on maintenance and project tasks, and contribute to process improvements to enhance operational efficiency.

About The Role

  • Location: Bogotá, Colombia
  • Set up: Hybrid, 3 days in-office (Monday to Wednesday), 2 days remote (Offices in Parque 93).

  • Type of contract: Full-time, Indefinite Term, under Salario Ordinario or Salario Integral (Model to be discussed).

  • Salary: – COP/month base.

  • Benefits: Legal local benefits + prepaid medicine.

  • Working Hours: 9-hour shifts between the hours of 8am and 5pm, Monday to Friday.

What You'll Do

  • Manage tickets and requests efficiently.

  • Receive and document all customer calls, ensuring proper tracking.

  • Provide initial assessments, attempt first-time resolutions, and escalate tickets as necessary.

  • Contribute to process enhancements, documentation, and automation to optimize workflows.

  • Perform assigned maintenance and project tasks.

  • Assist with backlog tickets and platform cleanups as needed.

  • Important: you need to be comfortable working on lower level tickets as well as more complex work, since you'll be working in the night shift from company's perspective in UK, so a smaller team is active at these hours.

Here's Your Tech Playground
Must-Have Skills

  • Advanced English (C1 or C2 proficiency) is obligatory.

  • Bachelor's Degree in related field.

  • +5 years in IT support roles, with previous experience in an MSP environment.

  • Proficient in Group Policy/ADMX within Intune/Endpoint Manager.

  • Strong practical experience with Intune, device management, and compliance.

  • Deep understanding of public DNS records and security best practices.

  • Expertise in backup protocols, including best practices and restore processes.

  • Solid networking knowledge, including switching, routing, and traffic management.

  • Advanced skills in Office 365 services (Exchange Online, SharePoint, Teams, OneDrive).

  • Exceptional troubleshooting skills, particularly with Windows OS, Office 365, and email flow (MacOS experience is a plus).

Bonus Skills

  • Microsoft Certifications in AZ or MS tracks.

  • Proficiency in PowerShell scripting for administrative automation.

  • Familiarity with Azure infrastructure, including design and implementation.

  • Experience deploying applications with SCCM or other RMM tools.

  • Knowledge of SCIM and SSO within Azure AD.

Benefits
–Base Salary: – COP/month + local benefits.

– Prepaid medicine.

– Hybrid work model: 3 days in-office (Parque 93), 2 remote.

– Opportunities for internal growth and cross-departmental mobility.

Don't miss out on the chance to make a positive impact while advancing your career

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Systems Potential: Insight & Career Growth Guide


Real-time IT Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Systems in Bogotá, Colombia, highlighting market share and opportunities for professionals in IT Systems roles.

3907 Jobs in Colombia
3907
462 Jobs in Bogotá
462
Download It Systems Jobs Trends in Bogotá and Colombia

Are You Looking for IT Systems Engineer Job?

Great news! is currently hiring and seeking a IT Systems Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OpenWorks adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for IT Systems Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT Systems Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Systems Engineer Job Success

OpenWorks interview tips for IT Systems Engineer

Here are some tips to help you prepare for and ace your IT Systems Engineer job interview:

Before the Interview:

Research: Learn about the OpenWorks's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Systems Engineer interview at OpenWorks, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OpenWorks's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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