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IT Support Specialist Job Opening In Bogotá – Now Hiring Atlas Copco


Job description

.fit_to_content{width:%;height:auto}Your role

The Support Specialist plays a pivotal role in delivering Group IT services across the Atlas Copco Group, serving as the frontline representative of IT while ensuring seamless behind-the-scenes operations.

This role requires a proactive problem-solver with strong technical skills in hardware, software, and peripherals, exceptional communication abilities, and a focus on delivering outstanding end-user experience.

By managing IT activities discreetly and efficiently, the Onsite Engineer ensures minimal disruption to daily business operations while supporting the company’s digital transformation.

To succeed, you will need

Experience and Educational Requirement

• Extensive experience in successfully delivering and supporting IT services, ensuring reliable and efficient IT operations.
• Proven ability to collaborate effectively with diverse, global teams, demonstrating cultural awareness and excellent communication skills to adapt to varied work styles.
• Broad knowledge of technologies used within Atlas Copco and the wider IT industry, providing a strong foundation for troubleshooting and support.
• In-depth technical expertise in troubleshooting PCs, laptops, and Windows environments, with experience using key support tools and diagnostic utilities.
• Familiarity with IT standards and methodologies (e.g., ITIL, PMI, SDLC), particularly in areas such as incident and change management.
• Comfortable working in a dynamic, highly matrixed global organization with shifting priorities, demonstrating adaptability and effective coordination.
• University degree or equivalent experience; CompTIA A+ and/or ITIL Foundation certification are a plus.
• Fluency in English, both spoken and written, is essential; proficiency in a second language is preferred

Key Competencies and Personal Attribute

• Customer-Centric: Understands customer needs and consistently strives to meet or exceed expectations.
• Collaborative Team Player: A natural diplomat who fosters strong relationships with team members, customers, and stakeholders across regions.
• Technical Problem Solver: Brings strong expertise in IT troubleshooting and support, ensuring efficient and reliable operations.
• Methodical and Structured Achiever: Skilled in planning, organizing, prioritizing, and adapting to deliver results effectively.
• Resilient and Adaptable: Thrives in a fast-paced, ever-changing digital landscape and inspires others to embrace self-sufficiency.
• Innovative Mindset: Embraces the there is always a better way philosophy, promoting positivity, flexibility, and digital transformation.
• Open-Minded and Globally Aware: Curious and eager to understand diverse perspectives and learn new approaches.
• Aligned with Atlas Copco’s Core Values: Demonstrates Commitment, Interaction, and Innovation in all endeavors.

In return, we offer
  • Ample Opportunities for Professional Development: Access to ongoing training and mentorship for career growth within our global organization.
  • Competitive Compensation: A comprehensive pay package that recognizes your skills and contributions.
  • Outstanding Company Benefits: Inclusive of health coverage, retirement plans, and wellness support, designed to support you and your family.
  • A Rewarding, Forward-Thinking Company Culture: A culture that values innovation, collaboration, and diversity, where your contributions make a real impact.
  • Job location

    On-Site

    This role requires you to work on-site at our office in Bogotá, Colombia.

    You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

    Contact information

     Talent Acquisition Team:

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your IT Support Potential: Insight & Career Growth Guide


    Real-time IT Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Bogotá, Colombia, highlighting market share and opportunities for professionals in IT Support roles.

    2085 Jobs in Colombia
    2085
    899 Jobs in Bogotá
    899
    Download It Support Jobs Trends in Bogotá and Colombia

    Are You Looking for IT Support Specialist Job?

    Great news! is currently hiring and seeking a IT Support Specialist to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Atlas Copco adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

    What Is the Average Salary Range for IT Support Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for IT Support Specialist?

    Key qualifications for IT Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for IT Support Specialist?

    To improve your chances of getting hired for IT Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for IT Support Specialist Job Success

    Atlas Copco interview tips for IT Support Specialist

    Here are some tips to help you prepare for and ace your IT Support Specialist job interview:

    Before the Interview:

    Research: Learn about the Atlas Copco's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your IT Support Specialist interview at Atlas Copco, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Atlas Copco's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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