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IT Support Linux Job Opening In Bogotá – Now Hiring BitKernel


Job description

We are looking for a IT Support to join our team.

Responsibilities:


• Implement and maintain effective monitoring practices to ensure optimal performance of Linux servers.


• Collaborate closely with the development and operations team to facilitate continuous integration and continuous delivery.


• Perform proactive scans to identify and address potential issues before they impact system performance.


• Manage and optimize server environments to meet the demands of development and production.


• Customer Service: Provide technical support to customers through various channels such as chat, email and telephone, ensuring you understand and address their needs effectively.


• Technical Problem Resolution: Diagnose and resolve technical problems, guiding customers through troubleshooting steps and providing effective solutions.


• Recording and Follow-up: Document each customer interaction in detail, ensuring you follow established procedures and record any unresolved issues for further follow-up.


• Customer Training: Educate customers on the proper use of our products or services, providing clear instructions and advice to maximize customer satisfaction.


• Interdepartmental Collaboration: Work closely with other teams, such as Product Development and Quality, to report recurring issues and participate in the continuous improvement of our products and services.

Requirements:


• Advanced English (excluded)


• Graduated from the Systems degree or related


• Previous experience in the field will be valued, such as technical or IT support


• Full Remote (Rotative Schedule)

Join with us

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Bogotá, Colombia, highlighting market share and opportunities for professionals in IT Support roles.

10290 Jobs in Colombia
10290
919 Jobs in Bogotá
919
Download It Support Jobs Trends in Bogotá and Colombia

Are You Looking for IT Support Linux Job?

Great news! is currently hiring and seeking a IT Support Linux to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BitKernel adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for IT Support Linux Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Linux?

Key qualifications for IT Support Linux typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support Linux Job Success

BitKernel interview tips for IT Support Linux

Here are some tips to help you prepare for and ace your IT Support Linux job interview:

Before the Interview:

Research: Learn about the BitKernel's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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During the Interview:

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Linux interview at BitKernel, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BitKernel's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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