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Urgent! IT Level 3 Job Opening In WorkFromHome – Now Hiring Freelance Latin America



Job description

Overview

We are looking for an adaptable IT professional with hands-on experience in cloud, server, networking, and security solutions.

You have a track record of installing, configuring, and maintaining a broad range of platforms and tools, from Microsoft 365 and AWS to firewall, backup, and ticketing systems.

If you are resourceful, detail-oriented, and comfortable adjusting to evolving client needs, you'll thrive in this role.

Key Responsibilities

  • Installation, configuration and maintenance of Office 365, Google Workspace or Amazon AWS products
  • Installation, configuration and maintenance of Windows Server and other servers
  • Medium/high management of programming languages required for the installed services
  • Analysis and comparison of different IT services to select the optimal ones for customers
  • Optimization and scalability of purchased hardware and software
  • Installation, configuration and maintenance of Email and DNS services
  • Installation, configuration and maintenance of Antivirus, Firewall and VPN software such as Cisco Meraki, Sophos, SentinelOne, Todyl, among others
  • Installation, configuration and maintenance of remote connection software such as ConnectWise, Datto, among others
  • Installation, configuration and maintenance of backup and virtualization platforms such as Datto, MSP360, NinjaOne, among others
  • Generation of troubleshooting documentation and software management on platforms such as ITGlue, with a focus on good customer service
  • Installation, configuration and maintenance of ticketing systems such as Autotask, Syncro, ConnectWise

Requirements

  • Access to the highest technical resources for troubleshooting and feature development
  • Administration experience with Office 365, Google Workspace, or AWS
  • Troubleshooting skills across Windows, Linux, macOS, and Windows Server environments
  • Proven ability in remote software installation and management
  • Experience in local network administration and IP addressing
  • Excellent customer service skills, ticket management, and business documentation creation
  • Proficient in administering email filters, DNS, and IT security tools
  • Experience managing backup, firewall, and virtualization software
  • Advanced knowledge in server and cloud service administration
  • Programming skills for task automation
  • Installation and maintenance of servers and cloud solutions
  • Hands-on experience with various network administration software
  • Ongoing evaluation and optimization of client-facing applications
  • Relevant certifications in the offered technical services

Soft Skills

  • Team player
  • Willingness to help
  • Outside-the-box thinking

Schedule

Monday through Friday 8:00am to 5:00pm (GMT-05:00) Eastern Time

Benefits

  • Competitive pay in US Dollars
  • Work with respected business professionals
  • We value and encourage input from our team members
  • Different payment methods offered (Zelle, Face Bank, Binance)
  • Paid every two weeks
  • Provided equipment: laptop, headset, mouse, and mouse pad
  • Birthday and work anniversary celebrations
  • Freelancer-friendly alliances with many brands for extra benefits
  • Weekly recreation dynamics that foster a healthy work environment

Before You Apply

At Freelance Latin America, we're excited to connect you with meaningful remote opportunities.

However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected.

You will have a set work schedule determined by the client, and you are expected to be present during those hours.


Required Skill Profession

Gestión Informática Y Gestión De Proyectos Informáticos



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