• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Ingeniero/Técnico - Internal IT Support - Interés en implementar IA y Automatización Job Opening In Tunja – Now Hiring Monolegal

Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización

    Colombia Jobs Expertini Expertini Colombia Jobs Tunja Other General Ingeniero/técnico Internal It Support Interés En Implementar Ia Y Automatización

Job description

Misión del cargo

Ser el puente técnico entre los clientes y el producto.

Asegurar que cada interacción técnica reduzca fricción, impulse la adopción de funcionalidades y genere mejoras continuas al producto.

________________________________________

Funciones principales


• Diagnosticar y resolver incidencias técnicas de clientes en un entorno SaaS.


• Analizar logs, reproducir errores y documentar hallazgos para el equipo de desarrollo.


• Identificar y reducir tickets repetidos, proponiendo mejoras al producto o documentación.


• Crear y mantener guías técnicas en la base de conocimiento (FAQs, manuales, artículos).


• Colaborar con el equipo de Atención no técnica en la resolución de casos y capacitaciones.


• Entregar reportes de fricciones e insights mensuales para retroalimentar a Producto/Ingeniería.


• Aplicar continuamente automaciones y mejoras con IA para optimizar todos los procesos

________________________________________

Requisitos


• Tecnólogo o profesional en Ingeniería de Sistemas, Informática, Electrónica o afines.


• Experiencia en soporte técnico de software o SaaS.

Conocimiento en:

o Bases de datos (SQL y Mongo DB).

o APIs y manejo de logs.

o Herramientas de soporte

o Aplicación de IA y automatizaciones


• Excelentes habilidades de comunicación oral y escrita.

________________________________________

Competencias y actitudes


• Orientación al cliente y resolución de problemas.


• Capacidad analítica y pensamiento lógico.


• Trabajo en equipo y disposición para compartir conocimiento.


• Proactividad: busca prevenir en lugar de reaccionar.


• Adaptabilidad en entornos de innovación y crecimiento.


• Interés en innovación, IA y automatizacion

Required Skill Profession

Other General


  • Job Details

Related Jobs

MarketiKing SL hiring Especialista en IA y Automatización Job in Bogotá, Bogotá D.C., Colombia
MarketiKing SL
Bogotá, Bogotá D.C., Colombia
telcobras sas hiring técnico en automatización Job in Santiago de Cali, Valle del Cauca, Colombia
telcobras sas
Santiago de Cali, Valle del Cauca, Colombia
telcobras sas hiring técnico en automatización Job in cali, Valle del Cauca, Colombia
telcobras sas
cali, Valle del Cauca, Colombia
Confidential hiring Especialista en Automatización e IA Job in Colombia
Confidential
Colombia
Aris Mining Colombia hiring Técnico/a en Mantenimiento Eléctrico y Automatización Job in Nordeste, Antioquia, Colombia
Aris Mining Colombia
Nordeste, Antioquia, Colombia
PERCEPTIO S.A.S. hiring consultor ingeniero de automatización landscape it Job in Medellín, Antioquia, Colombia
PERCEPTIO S.A.S.
Medellín, Antioquia, Colombia
CINTE Colombia hiring Ingeniero IA Job in Colombia
CINTE Colombia
Colombia
IT Services, Technology & Knowledge hiring Ingeniero IA Job in Bogotá, Bogotá D.C., Colombia
IT Services, Technology & Knowledge
Bogotá, Bogotá D.C., Colombia
Accenture Colombia hiring Arquitecto Cloud Automatización + IA Job in Medellín, Antioquia, Colombia
Accenture Colombia
Medellín, Antioquia, Colombia
Accenture hiring Arquitecto Cloud Automatización + IA Job in Medellín, Antioquia, Colombia
Accenture
Medellín, Antioquia, Colombia
Aritmétika hiring Analista de IA y automatización de procesos Job in Bogotá, Bogotá D.C., Colombia
Aritmétika
Bogotá, Bogotá D.C., Colombia
HMV Ingenieros hiring Ingeniero/a en Automatización y Comunicaciones – Sector Eléctrico Job in Medellín, Antioquia, Colombia
HMV Ingenieros
Medellín, Antioquia, Colombia
HMV Ingenieros hiring Ingeniero/a en Automatización y Comunicaciones – Sector Eléctrico Job in Medellín, Antioquia, Colombia
HMV Ingenieros
Medellín, Antioquia, Colombia
Wigilabs hiring Ingeniero Back End Especialista en LLMs  y IA Job in Bogotá, Bogotá D.C., Colombia
Wigilabs
Bogotá, Bogotá D.C., Colombia
PERCEPTIO S.A.S. hiring CONSULTOR INGENIERO DE AUTOMATIZACIÓN LANDSCAPE IT - & OPERATIONS Job in Medellín, Antioquia, Colombia
PERCEPTIO S.A.S.
Medellín, Antioquia, Colombia
Scala Learning Latam hiring Analista de Automatización con IA Job in Bogotá, Bogotá D.C., Colombia
Scala Learning Latam
Bogotá, Bogotá D.C., Colombia
NSerio Colombia hiring Desarrollador de Automatización con IA Job in Bogotá, Bogotá D.C., Colombia
NSerio Colombia
Bogotá, Bogotá D.C., Colombia
Omnicon hiring Ingeniero de Automatización Job in Bogotá, Bogotá D.C., Colombia
Omnicon
Bogotá, Bogotá D.C., Colombia
MN INGENIERIA INTEGRAL SAS hiring ingeniero junior- automatización Job in Sabana de Bogotá, Cundinamarca, Colombia
MN INGENIERIA INTEGRAL SAS
Sabana de Bogotá, Cundinamarca, Colombia
Atento hiring Ingeniero de automatización Job in Bogotá, Bogotá D.C., Colombia
Atento
Bogotá, Bogotá D.C., Colombia
Solvo Global Careers hiring Ingeniero de automatización Job in Medellín, Antioquia, Colombia
Solvo Global Careers
Medellín, Antioquia, Colombia
Motores y Energía S.A.S. hiring Ingeniero de automatización Job in Funza, Cundinamarca, Colombia
Motores y Energía S.A.S.
Funza, Cundinamarca, Colombia
GSB hiring Ingeniero de Automatización Job in Medellín, Antioquia, Colombia
GSB
Medellín, Antioquia, Colombia
Michael Page hiring Ingeniero de Automatización Job in Bogotá, Bogota, Colombia
Michael Page
Bogotá, Bogota, Colombia
HMV Ingenieros hiring Ingeniero de Control y Automatización Medellín Job in Medellín, Antioquia, Colombia
HMV Ingenieros
Medellín, Antioquia, Colombia
IT Services, Technology & Knowledge hiring Ingeniero Consultor IA Job in Medellín, Antioquia, Colombia
IT Services, Technology & Knowledge
Medellín, Antioquia, Colombia
VASS LATAM hiring Ingeniero de IA Job in Bogotá, Bogotá D.C., Colombia
VASS LATAM
Bogotá, Bogotá D.C., Colombia
Salva Health hiring Ingeniero de IA Job in Medellín, Antioquia, Colombia
Salva Health
Medellín, Antioquia, Colombia
Falabella hiring Ingeniero de IA Job in Bogotá, Bogotá D.C., Colombia
Falabella
Bogotá, Bogotá D.C., Colombia
Accenture Colombia hiring Profesional en Soporte Técnico IT Job in Medellín, Antioquia, Colombia
Accenture Colombia
Medellín, Antioquia, Colombia

Unlock Your Ingeniero Técnico Potential: Insight & Career Growth Guide


Real-time Ingeniero Técnico Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Ingeniero Técnico in Tunja, Colombia, highlighting market share and opportunities for professionals in Ingeniero Técnico roles.

10381 Jobs in Colombia
10381
21 Jobs in Tunja
21
Download Ingeniero Técnico Jobs Trends in Tunja and Colombia

Are You Looking for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización Job?

Great news! is currently hiring and seeking a Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Monolegal adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Tunja. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización?

Key qualifications for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización?

To improve your chances of getting hired for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización Job Success

Monolegal interview tips for Ingeniero/Técnico   Internal IT Support   Interés en implementar IA y Automatización

Here are some tips to help you prepare for and ace your Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización job interview:

Before the Interview:

Research: Learn about the Monolegal's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización interview at Monolegal, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Monolegal's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización Positions

Setting up job alerts for Ingeniero/Técnico Internal IT Support Interés en implementar IA y Automatización is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!