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Ingeniero/a de Soporte Técnico Semisenior – Seguridad Perimetral Job Opening In Bogotá – Now Hiring SkillNet IT EXPERTS

Ingeniero/a de Soporte Técnico Semisenior – Seguridad Perimetral

    Colombia Jobs Expertini Expertini Colombia Jobs Bogotá Other General Ingeniero/a De Soporte Técnico Semisenior – Seguridad Perimetral

Job description

Buenas tardes red

Nos encontramos en búsqueda de Ingeniero/a de Soporte Técnico Semisenior – Seguridad Perimetral, quien atenderá y resolverá incidentes, cambios y solicitudes de clientes en soluciones de
seguridad perimetral y endpoints
, priorizando plataformas
Sophos
(XG/XGS, Central, Intercept X/XDR) y
Microsoft/Azure Defender
, además de otros firewalls (
Fortinet
,
pfSense
) y entornos
Linux
.

Asegurar cumplimiento de SLAs, mantener documentación y aportar a la mejora continua.

Responsabilidades clave

  • Soporte L2/L3 en
    firewalls y seguridad
    : políticas, NAT, VPN IPsec/SSL, IDS/IPS, WAF, SD-WAN.

  • Administración diaria de
    Sophos Central/Intercept X/XDR
    y
    Microsoft/Azure Defender (for Endpoint/Cloud)
    : ajuste de políticas, análisis de alertas y contención de incidentes.

  • Triage, diagnóstico y
    resolución dentro de SLA
    ; escalamiento ordenado a L3/fabricante cuando aplique.

  • Integración y correlación básica con
    Microsoft Sentinel
    (deseable) y generación de reportes/post-mortem (RCA).

  • Onboarding
    de nuevos clientes, hardening inicial, actualización de firmas/parches y pruebas de continuidad (DR).

  • Elaboración de
    runbooks
    , KB interna/externa y capacitación breve a usuarios técnicos.

  • Soporte en
    cambios programados
    (ventanas fuera de horario) y participación en esquema
    on-call
    .

Requisitos:

  • Tecnólogo/a o Ingeniero/a en Sistemas/Telecomunicaciones o afín;
    2–4 años
    en soporte de ciberseguridad/redes.

  • Experiencia demostrable con
    Sophos
    (XG/XGS, Central, Intercept X) y
    Microsoft/Azure Defender
    .

  • Conocimientos sólidos en
    TCP/IP, VLAN, routing, TLS inspection
    ,
    Linux
    y firewalls
    Fortinet/pfSense
    .

  • Deseables:
    ISO/IEC 27001
    (LI/LA),
    Sophos Certified Engineer/Architect
    ,
    Fortinet NSE4+
    ,
    AZ-500
    ,
    SC-200
    .

  • Habilidades: servicio al cliente, comunicación clara, documentación, priorización y trabajo en equipo.

  • Disponibilidad para
    guardias/on-call
    y cambios fuera de horario.

Oferta;

  • Rango salarial:
    $ – $ segun exp)
  • Variable opcional:
    10–20% por
    on-call
    , certificaciones y cumplimiento de KPIs - SLA.

  • Contrato a
    término indefinido
    , prestaciones de ley.

    (Beneficios adicionales a definir por SkillNet SAS).

  • Modalidad de trabajo
    : Híbrido (Bogá) con visitas puntuales a clientes

Required Skill Profession

Other General


  • Job Details

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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SkillNet IT EXPERTS adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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