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Urgent! Immigration Assistant (Case Processing Division) - Bilingual ENG/SPA Job Opening In Bogotá – Now Hiring Quetzalintl

Immigration Assistant (Case Processing Division) Bilingual ENG/SPA



Job description

A Request for Evidence (RFE) Paralegal plays a critical role in legal, immigration, or regulatory compliance contexts.

This position involves proactive commitment to responding to RFEs issued by authorities, such as government agencies or legal entities.

Responsibilities:

  1. Regulatory Compliance: Ensure that all RFE responses adhere to relevant immigration or legal regulations and requirements, staying up to date with changing laws and policies.

  2. Performance Metrics: Establish and monitor key performance metrics to track the team's productivity, response times, success rates, and client satisfaction.

  3. Documentation: Maintain comprehensive records of RFE cases, responses, and outcomes for reporting, analysis, and compliance purposes.

  4. Response Integrity: Prepare RFE responses carefully, completely, and with accurate information.

  5. Case Management: Inform clients of the RFE within 48 hours of case assignment, diligently preparing responses in a timely manner and requesting documentation as necessary.

  6. Follow Up on Cases: Ensure cases have adequate and proactive follow-up.

  7. Monitoring Changes: Support the team in detecting and informing supervisors of trends noticed in RFEs, including new developments or effective strategies from other cases.

Qualifications:

  1. Educational Background: Bachelor's degree.

  2. Experience: 2+ years of professional experience.

    Previous experience in managing a team or leading projects is preferable.

  3. Legal Knowledge: Strong understanding of immigration laws, regulations, and processes, with the ability to interpret and apply legal documentation.

  4. Team Skills: Ability to work effectively as part of a team.

  5. Communication Skills: Excellent written and verbal communication skills, capable of conveying complex legal concepts clearly to clients and team members.

  6. Attention to Detail: High level of accuracy and thoroughness in RFE responses.

  7. Analytical Skills: Proficiency in analyzing legal documents, regulations, and requirements to formulate appropriate responses.

  8. Organizational Skills: Strong ability to manage multiple cases simultaneously and prioritize tasks effectively.

  9. Customer Service Orientation: Commitment to providing exceptional service in challenging, time-sensitive situations.

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