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Urgent! Human Resources Assistant Job Opening In Bogotá – Now Hiring IntouchCX

Human Resources Assistant



Job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions.

We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

As a Human Resources Assistant, you will play a crucial role in fostering positive employee relations and supporting our operational goals for overall organizational success.

This is a temporary 6-month contract position.

As a Human Resources Assistant, You Will…

  • Keep, organize, and manage physical and digital employee records.

  • Prepare HR related records, reports, and statistics.

  • Administer social security news, including but not limited to affiliations, transfers, etc.

  • Update employee information in company reports and records.

  • Receive and manage payroll news, including but not limited to Unpaid leaves, Bereavement leave, Voting leave, Domestic calamity and disability leave, Maternity and paternity leave.

  • Process and respond to employee queries on time.

  • Stay up-to-date and comply with changes in labor legislation.

  • Foster a healthy workplace by ensuring HR procedures run smoothly at all times.

  • Inform employees about eligibility for additional benefits.

  • Update employee records with new hire information and/or changes in employee status.

  • Perform other job-related duties as required.

As a Human Resources Assistant, You Need…

  • A High School diploma or equivalent.

  • Solid understanding of labor legislation and payroll process.

  • Effective verbal and written communication skills.

  • Strong analytical, problem-solving, and decision-making skills.

  • High attention to detail and accuracy.

  • Exceptional organizational and time management skills – must be able to multitask and prioritize.

  • Ability to adapt and implement change and innovation.

  • Strong interpersonal relations skills; able to deal with people at all levels of the organization.

  • Availability to work different shifts, holidays, and weekends.


Required Skill Profession

Other General



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    Unlock Your Human Resources Potential: Insight & Career Growth Guide


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  • Are You Looking for Human Resources Assistant Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IntouchCX adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
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    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
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  • Interview Tips for Human Resources Assistant Job Success
    IntouchCX interview tips for Human Resources Assistant

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    • Research: Learn about the IntouchCX's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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