Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Help Desk Technician.
Colombia Jobs Expertini

Urgent! Help Desk Technician Job Opening In Colombia, Colombia – Now Hiring Pyramid Consulting, Inc

Help Desk Technician



Job description

Job Description: Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes)

Answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center

Interacts with network services, software systems engineering and/or application development in order to restore service and/or identify problems

Maintains a troubleshooting tracking log ensuring timely resolution of problems

Complexity & Problem Solving:

  • Learns routine assignments of limited scope and complexity.

  • Follows practices and procedures to solve standard or routine problems.

Autonomy & Supervision:

  • Receives general instructions on routine work and detailed guidance from more senior members on all new tasks.

  • Work is typically reviewed in detail at frequent intervals for accuracy.

Communication & Influence:

  • Builds stable internal working relationships.

  • Communicates and seeks guidance/feedback regularly from more senior members of the team.

  • Primarily interacts with supervisors, project leads, mentors, or other professionals in the same discipline.

  • Explains facts, policies, and practices related to discipline.

Knowledge & Experience:

  • Typically requires a college degree (or equivalent) with up to one year of experience but may not have any.

  • Has conceptual knowledge of theories, principles, and practices within discipline and industry.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Help Desk Potential: Insight & Career Growth Guide


  • Real-time Help Desk Jobs Trends in Colombia, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Help Desk in Colombia, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 631 jobs in Colombia and 24 jobs in Colombia. This comprehensive analysis highlights market share and opportunities for professionals in Help Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Help Desk Technician Job?

    Great news! is currently hiring and seeking a Help Desk Technician to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pyramid Consulting, Inc adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Help Desk Technician Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Help Desk Technician?

    Key qualifications for Help Desk Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Help Desk Technician?

    To improve your chances of getting hired for Help Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Help Desk Technician Job Success
    Pyramid Consulting, Inc interview tips for Help Desk Technician

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Pyramid Consulting, Inc's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Help Desk Technician interview at Pyramid Consulting, Inc, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pyramid Consulting, Inc's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Help Desk Technician Positions

    Setting up job alerts for Help Desk Technician is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!