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Colombia Jobs Expertini

Help Desk L1 Billingue Job Opening In Colombia, Colombia – Now Hiring Stefanini Group


Job description

Sé parte de Stefanini

En Stefanini somos más de genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.

Perfil requerido:

  • Estudiante de Ingeniería o Licenciatura en Sistemas de Información, Telecomunicaciones o carreras afines.

  • Preferiblemente con certificación vigente en ITIL v4 Foundation.

  • Conocimientos en administración de bases de datos, incluyendo gestión, mantenimiento y monitoreo de rendimiento.

  • Conocimientos en administración de sistemas operativos, tanto en entornos Windows como Linux, enfocados en la operación, configuración y resolución de incidencias.

Competencias funcionales:

  • Sólidos conocimientos en la resolución de incidentes, aplicando metodologías estructuradas para el análisis y solución de problemas técnicos.

  • Conocimiento en automatización de actividades operativas, orientado a la optimización de procesos y mejora continua.

Experiencia laboral requerida:

  • Mínimo dos (2) años de experiencia en áreas de Tecnología de la Información (TI), brindando soporte técnico a usuarios, atención de incidentes y ejecución de actividades operativas.

Conocimientos técnicos especializados:

  • Instalación y despliegue de aplicaciones en servidores.

  • Atención y gestión de alertas relacionadas con la capacidad de recursos en servidores y ambientes Windows, Linux y bases de datos.

  • Soporte y administración de sistemas AS400.

  • Clonación y restauración de bases de datos.

  • Soporte a nodos y administración de servidores de aplicaciones (App Servers).

  • Ejecución de scripts en bases de datos.

  • Depuración y limpieza de
    filesystems
    y
    tablespaces
    .

  • Adición de discos al sistema operativo.

  • Administración de servicios de SMTP Relay en servidores.

  • Extracción y generación de reportes desde bases de datos.

  • Transferencia de archivos entre servidores y ambientes.

  • Administración y creación de colas de impresión.

  • Reinicio de controladores y
    datasources
    de servicios.

  • Soporte en la gestión de políticas fallidas de NetBackup.

  • Conocimientos en bases de datos como Oracle, SQL Server, entre otras.

  • Soporte a servidores (Windows, Linux, AIX, Red Hat, Solaris), incluyendo actividades como creación de colas de impresión, administración de recursos y gestión de procesos.

  • Soporte a bases de datos (Oracle y SQL Server), en tareas como administración de espacio, asignación de discos, ejecución de scripts, implementación de políticas de respaldo, restauraciones y resolución de incidencias (
    troubleshooting
    ).

  • Administración de
    middleware
    , incluyendo configuración e instalación de aplicaciones, creación de
    wallets
    de bases de datos, y gestión integral de componentes asociados.

  • Soporte a la disponibilidad de servicios en ambientes productivos (
    Prod
    ) y no productivos (
    NonProd
    ).

  • Inglés conversacional, con capacidad para comprender y comunicarse de manera efectiva en entornos técnicos y operativos (obligatorio).

Required Skill Profession

Other General


  • Job Details

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Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Colombia, Colombia, highlighting market share and opportunities for professionals in Help Desk roles.

687 Jobs in Colombia
687
22 Jobs in Colombia
22
Download Help Desk Jobs Trends in Colombia and Colombia

Are You Looking for Help Desk L1 Billingue Job?

Great news! is currently hiring and seeking a Help Desk L1 Billingue to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stefanini Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Help Desk L1 Billingue Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk L1 Billingue?

Key qualifications for Help Desk L1 Billingue typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk L1 Billingue?

To improve your chances of getting hired for Help Desk L1 Billingue, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk L1 Billingue Job Success

Stefanini Group interview tips for Help Desk L1 Billingue

Here are some tips to help you prepare for and ace your Help Desk L1 Billingue job interview:

Before the Interview:

Research: Learn about the Stefanini Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk L1 Billingue interview at Stefanini Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stefanini Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Help Desk L1 Billingue Positions

Setting up job alerts for Help Desk L1 Billingue is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!