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Urgent! Help Desk IT Jr. y Sr Job Opening In Bogotá – Now Hiring Yel Informática

Help Desk IT Jr. y Sr



Job description

En YEL Solutions llevamos más de 20 años brindando servicios de outsourcing tecnológico en distintos países de Latinoamérica.

Estamos presentes en Argentina, México, Uruguay, Perú, Chile y Colombia, y nos caracteriza el compromiso de nuestros equipos, la calidad en la operación y una filosofía centrada en las personas.

Sobre la posición
Nos encontramos en la búsqueda de un/a Soporte IT / Help Desk (niveles Junior y Senior) para sumar a nuestro staff en Bogotá, con foco en la atención a usuarios y resolución de incidentes técnicos.

Condiciones de trabajo
Ubicación: Bogotá, Colombia
Jornada: lunes a viernes de 8:00 a 18:00 hs

Principales tareas y conocimientos necesarios

  • Gestión de cuentas y accesos en Active Directory
  • Manejo de InvGate y plataformas de tickets
  • Soporte de Microsoft 365 y Windows 10
  • Análisis y solución de problemas de hardware, software y drivers
  • Conocimientos básicos de redes y conectividad
  • Atención al cliente en entornos corporativos
  • Resolución de incidentes y seguimiento de casos abiertos

Perfil requerido

  • Estudiante o graduado de carreras en Tecnologías de la Información o afines
  • Experiencia previa en Help Desk / Mesa de Ayuda
  • Orientación al cliente y buenas habilidades de comunicación
  • Manejo de inglés (oral y escrito)

Te ofrecemos

  • Contrato directo con YEL Solutions
  • Beneficios corporativos y prestaciones adicionales a las de ley
  • Oportunidades de crecimiento en una empresa regional en expansión

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

  • ¿Cuál es tu remuneración bruta pretendida en pesos colombianos?

  • ¿Podrás indicarnos si tu Seniority es Jr, Ssr o Sr?

  • ¿Cuál es tu zona actual de residencia?

  • ¿Contás con disponibilidad para trabajar de lunes a viernes de 8 a 18 hs en la zona del Área Metropolitana de Bogotá?

  • ¿Contás con manejo del idioma ingles?

    ¿Cuál es tu nivel oral y escrito?

  • ¿Podrías mantener una conversación en ingles con un usuario?


Required Skill Profession

Other General



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    Unlock Your Help Desk Potential: Insight & Career Growth Guide


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