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Colombia Jobs Expertini

Formador Call Center Bilingüe Job Opening In Medellín – Now Hiring BPO Global Services S.A.S


Job description

¡Únete a nuestra comunidad global de talentos! En BPO Global Services, creemos en el poder de las conexiones y en el crecimiento de nuestros equipos.

Requisitos

  • Profesional o tecnólogo en Educación, Comunicación, Humanidades o Administración.

  • Inglés avanzado (indispensable).

  • Experiencia mínima de 1 año en formación dentro de un Call Center.

  • Manejo de herramientas ofimáticas y CRM.

  • Dominio del paquete de Office.

Funciones Principales

  • Actualizar y gestionar el material de formación de las campañas asignadas.

  • Reportar y documentar los cambios en los contenidos de capacitación.

  • Preparar materiales, recursos y coordinar sesiones con agentes y supervisores.

  • Asistir a reuniones con el área de Formación, clientes y otros departamentos.

  • Realizar seguimiento continuo a los agentes en formación inicial y en sus primeras semanas de desempeño.

  • Elaborar reportes mensuales sobre las capacitaciones realizadas.Gestionar accesos, cuentas y herramientas necesarias para la formación.

  • Acompañar pedagógicamente a los agentes en su curva de aprendizaje.

  • Desarrollar planes de capacitación y contenido actualizado según las necesidades operativas.

Beneficios

  • Contrato a término indefinido con todas las prestaciones de ley.

  • Salario: $2.874.000 + bonificación de $400.000.

  • Vacaciones flexibles para que disfrutes de tu tiempo libre.

  • Día libre en tu cumpleaños porque celebrar es importante.

  • Un entorno de trabajo colaborativo con oportunidades de crecimiento.

Si cumples con los requisitos y te apasiona la formación, esta es tu oportunidad! Postúlate ahora y sé parte de nuestro equipo.

#J-18808-Ljbffr

Required Skill Profession

Formación & Coaching


  • Job Details

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Unlock Your Formador Call Potential: Insight & Career Growth Guide


Real-time Formador Call Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Formador Call in Medellín, Colombia, highlighting market share and opportunities for professionals in Formador Call roles.

2910 Jobs in Colombia
2910
240 Jobs in Medellín
240
Download Formador Call Jobs Trends in Medellín and Colombia

Are You Looking for Formador Call Center Bilingüe Job?

Great news! is currently hiring and seeking a Formador Call Center Bilingüe to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BPO Global Services S.A.S adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Formador Call Center Bilingüe Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Medellín. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Formador Call Center Bilingüe?

Key qualifications for Formador Call Center Bilingüe typically include Formación & Coaching and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Formador Call Center Bilingüe?

To improve your chances of getting hired for Formador Call Center Bilingüe, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Formador Call Center Bilingüe Job Success

BPO Global Services S.A.S interview tips for Formador Call Center Bilingüe

Here are some tips to help you prepare for and ace your Formador Call Center Bilingüe job interview:

Before the Interview:

Research: Learn about the BPO Global Services S.A.S's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Formador Call Center Bilingüe interview at BPO Global Services S.A.S, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BPO Global Services S.A.S's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Formador Call Center Bilingüe Positions

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