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Urgent! Especialista en implementación Job Opening In Colombia, Colombia – Now Hiring Smarteam

Especialista en implementación



Job description

Estamos contratando:
Senior HubSpot CRM Specialist (Customer Success Lead)

¿Te apasiona transformar procesos comerciales con tecnología y datos?

En
Smarteam
, HubSpot
Diamond Partner #7 en LATAM
, buscamos un
especialista senior en implementación de HubSpot CRM
—internamente
Customer Success Lead
— para liderar proyectos estratégicos en toda Latinoamérica.

Responsabilidades principales:

  • Diseñar e implementar soluciones avanzadas en
    HubSpot CRM
    (propiedades, pipelines, workflows, dashboards, reportes y automatizaciones).

  • Configurar y optimizar hubs de
    Sales, Marketing, Service, Operations y Commerce
    , integrándolos con herramientas externas (ERP, WhatsApp, e-commerce, etc.).

  • Traducir requerimientos comerciales y técnicos en arquitecturas funcionales que generen impacto medible.

  • Acompañar a clientes en la adopción y evolución del CRM, actuando como su aliado estratégico y punto de contacto principal.

  • Coordinar al equipo interno de implementadores y desarrolladores para asegurar cumplimiento, calidad y experiencia del cliente.

  • Realizar auditorías funcionales y proponer mejoras continuas basadas en data.

  • Documentar procesos, avances y resultados de cada proyecto.

  • Participar en iniciativas internas de mejora continua, capacitación y optimización de entregables.

Perfil que buscamos:

  • Experiencia comprobada implementando
    HubSpot CRM
    (mínimo 2–3- 5 años, con certificaciones).

  • Conocimiento sólido en flujos de trabajo, lead scoring, reportes, segmentación y conexión con sistemas externos (via API o middleware).

  • Capacidad analítica y orientación a resultados medibles.

  • Habilidad para comunicar con claridad, liderar reuniones con clientes y gestionar relaciones estratégicas.

  • Deseable: experiencia en
    automatización con IA
    , integraciones técnicas o proyectos de transformación digital.

Lo que ofrecemos:

  • Participar en proyectos de alto impacto en
    México, Colombia, Costa Rica, El Salvador y otros países de LATAM
    .

  • Formar parte de un equipo multicultural dentro del ecosistema HubSpot, trabajando junto a especialistas certificados y líderes regionales.

  • Acceso a formación continua, certificaciones oficiales y acompañamiento en desarrollo profesional.

  • Cultura colaborativa, flexibilidad laboral y
    bonos por resultados de implementación
    .

  • Oportunidad de contribuir a una organización con propósito:

Creemos que las empresas merecen un aliado estratégico que realmente se involucre, entienda su realidad y las ayude a crecer con sentido.

¿Listo para construir procesos con propósito y tecnología?

Postulá aquí


Required Skill Profession

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