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Customer Service Specialist Job Opening In Colombia, Colombia – Now Hiring Arctech


Job description

Overview

Design and execute a commercial strategy focused on projects ranging on new business opportunities for tracker & fixed structure across the North LATAM region (Mexico, Central America, Caribbean, and Colombia).

Responsibilities

  • Design and execute a commercial strategy focused on projects ranging on new business opportunities for tracker & fixed structure across the North LATAM region (Mexico, Central America, Caribbean, and Colombia).

  • Structure and manage a dedicated workflow for quotation generation, reducing response time and increasing competitiveness in the small and medium-scale solar segment.

  • Support Sales Managers in the region by handling quotation processes and pre-sale activities for smaller-scale projects, allowing them to focus on large-scale strategic deals.

  • Work cross-functionally with the technical and back-office teams to ensure each offer is technically viable, cost-efficient, and aligned with customer expectations.

  • Analyze the commercial feasibility of incoming leads in the distributed market segment, prioritize opportunities, and guide the standardization of commercial tools and documents.

    Monitor market trends, client feedback, and competitor activity to refine pricing and commercial positioning for this scale of projects.

  • Provide input and support in the development of bundled solutions and partnerships relevant to this project size (modules, inverters, financing, etc.).

Qualifications

  • Bachelor’s degree in Business, Engineering, Renewable Energy, or related field.

  • 4+ years of experience in commercial or business development roles, preferably in renewable energy or infrastructure-related industries.

  • Proven experience leading or coordinating commercial strategies in new business lines or smaller-scale project segments.

  • Strong analytical and organizational skills; able to structure and improve processes that impact the speed and quality of client interactions.

  • Excellent communication skills in Spanish and basic English (written and spoken).

  • Proactive, solutions-oriented, and able to work independently within a cross-functional regional team.

  • Ideally between 30–35 years old, with a mature and collaborative attitude.

Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Project Management, Customer Service, and Quality Assurance
  • Industries: Services for Renewable Energy, Manufacturing, and Energy Technology
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Required Skill Profession

Servicio De Atención Al Cliente


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Colombia, Colombia, highlighting market share and opportunities for professionals in Customer Service roles.

12430 Jobs in Colombia
12430
309 Jobs in Colombia
309
Download Customer Service Jobs Trends in Colombia and Colombia

Are You Looking for Customer Service Specialist Job?

Great news! is currently hiring and seeking a Customer Service Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arctech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Customer Service Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Specialist?

Key qualifications for Customer Service Specialist typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Specialist?

To improve your chances of getting hired for Customer Service Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Specialist Job Success

Arctech interview tips for Customer Service Specialist

Here are some tips to help you prepare for and ace your Customer Service Specialist job interview:

Before the Interview:

Research: Learn about the Arctech's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Specialist interview at Arctech, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Arctech's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Specialist Positions

Setting up job alerts for Customer Service Specialist is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!