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Urgent! Customer Service Representative - 0856 - Colombia Job Opening In WorkFromHome – Now Hiring Confidential

Customer Service Representative 0856 Colombia



Job description

Customer Service Representative - 0856 - Colombia

This job description is provided by Bionic Talent.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

Our client, a personal injury law firm based in the U.S., is seeking a Customer Service Representative to join their team.

The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.

What you’ll be doing

  • Handle inbound and outbound calls with professionalism and empathy.

  • Assist clients by answering questions, scheduling appointments, and providing case status updates.

  • Document client information accurately into the firm’s case management system.

  • Support intake and legal teams with follow-ups and administrative tasks.

  • Escalate urgent client matters to the appropriate team members.

  • Provide excellent customer service to ensure clients feel valued and supported throughout the legal process.

Who we’re looking for

  • 1+ year of experience in customer service, call center, or administrative support roles; law firm experience is a plus.

  • Strong communication skills in English (both verbal and written).

  • Ability to multitask and work efficiently in a fast-paced environment.

  • Self-motivated with the ability to work independently.

  • Proficient in Microsoft Office and quick to learn case management or CRM systems.

  • Professional phone etiquette, empathy, and strong attention to detail.

Position: Customer Service Representative
Remote Status: Fully Remote
Preferred Location: Latin America
Working Hours: 9 am - 6 pm EST
Holidays: US Federal Holidays
Salary: USD 700 to USD 1000 per month
Internal Job ID: 0856

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Human Resources Services

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Required Skill Profession

Servicio De Atención Al Cliente



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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  • Interview Tips for Customer Service Representative 0856 Colombia Job Success
    Confidential interview tips for Customer Service Representative   0856   Colombia

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