Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service Agent.
Colombia Jobs Expertini

Urgent! Customer Service Agent Job Opening In Valle de Aburrá – Now Hiring Admin Ops



Job description

Asistente Servicio al Cliente Bilingue

Buscamos una persona amable, profesional y orientada a la solución para unirse a nuestro equipo como Representante de Servicio al Cliente.

En este rol, serás el primer punto de contacto con nuestros clientes, brindando asistencia, resolviendo consultas y garantizando una experiencia positiva en cada interacción.

Responsabilidades

  • Realizar llamadas salientes a prospectos generados por campañas de marketing u otras fuentes.

  • Calificar leads de acuerdo a los criterios definidos (interés, necesidad, presupuesto, autoridad de decisión, etc.).

  • Transferir llamadas en vivo al equipo de ventas cuando el prospecto está listo para avanzar en el proceso.

  • Agendar citas para el equipo de ventas cuando la transferencia en vivo no sea posible o conveniente.

  • Registrar toda la información relevante de los leads en el sistema CRM de manera precisa y oportuna.

  • Dar seguimiento básico a leads que aún no están listos para avanzar, asegurando una correcta maduración del prospecto.

  • Colaborar con el equipo de marketing y ventas para mejorar continuamente los criterios de calificación y los scripts de llamada.

Requerimientos

  • Nivel de inglés B2 para comunicación efectiva.

  • Excelentes habilidades de comunicación e interpersonales.

  • Fuertes habilidades organizativas y de gestión del tiempo.

  • Horario Lunes a Viernes de 7am a 5pm.

  • Presencial en Medellín.

  • Contrato a término indefinido.

La Estrella, Antioquia, Colombia

#J-18808-Ljbffr


Required Skill Profession

Servicio De Atención Al Cliente



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Valle de Aburrá, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Valle de Aburrá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12344 jobs in Colombia and 138 jobs in Valle de Aburrá. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Agent Job?

    Great news! is currently hiring and seeking a Customer Service Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Admin Ops adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Service Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Valle de Aburrá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Service Agent?

    Key qualifications for Customer Service Agent typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Customer Service Agent?

    To improve your chances of getting hired for Customer Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Customer Service Agent Job Success
    Admin Ops interview tips for Customer Service Agent

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Admin Ops's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service Agent interview at Admin Ops, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Admin Ops's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Service Agent Positions

    Setting up job alerts for Customer Service Agent is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!