Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Collections Representative.
Colombia Jobs Expertini

Urgent! Collections Representative Job Opening In WorkFromHome – Now Hiring WorkBetterNow

Collections Representative



Job description

Join to apply for the Collections Representative role at WorkBetterNow

Get AI-powered advice on this job and more exclusive features.

Company Overview

WorkBetterNow ( provides full‑time positions for professionals in LATAM looking to work with United States‑based companies.

Our remote professionals come first and are the most important part of our team.

If you want to be part of a company that values work‑life balance and supports your professional development, you’re in the right place.

Core Values

  • Put our Talent first
  • Pursuit of excellence/continuous learning
  • Integrity and transparency
  • Ownership mentality
  • Pursuit of growth
  • Excellent attitude

Compensation & Growth

  • After 3 months: You’ll receive a $50 monthly Wellness Bonus to support a healthy and balanced work life (total: $1,175/month).

  • After 1 year: Salary increases to $1,300 USD/month
  • After 2 years: Salary increases to $1,350 USD/month
  • Annual Adjustments: Each year, you’ll receive a raise along with company-wide compensation adjustments as we continue to grow together.

Work‑Life Balance

  • 100% remote work — enjoy the comfort and flexibility of working from home
  • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
  • A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally.

  • A supportive, people‑first environment where your voice matters.

Job Description

We are seeking a proactive and customer‑focused Collections Representative to join our team.

This role is responsible for contacting clients with overdue accounts, negotiating payment arrangements, and maintaining positive relationships while ensuring timely collection of outstanding balances.

The ideal candidate is persuasive, empathetic, and able to balance firmness with professionalism in every interaction.

  • Manage assigned accounts and monitor overdue balances.

  • Contact customers via phone, email, or written communication to collect outstanding payments.

  • Negotiate payment arrangements and establish repayment schedules.

  • Provide customers with information on account status, payment options, and deadlines.

  • Investigate and resolve billing issues or discrepancies.

  • Document all communications and collection activities in the company’s system.

  • Prepare regular reports on collection status and account progress for management.

  • Escalate complex or unresolvable cases to supervisors when necessary.

  • Ensure compliance with company policies, legal requirements, and industry regulations.

  • Maintain professionalism and empathy while handling sensitive or difficult conversations.

Requirements

  • 2+ years of experience in collections and customer service
  • High school diploma required; associate’s or bachelor’s degree in business, finance, or related field preferred.

  • Previous experience in collections, customer service, or accounts receivable is a plus.

  • Strong communication, negotiation, and problem‑solving skills.

  • Ability to remain calm and professional when handling difficult conversations.

  • Proficiency in MS Office and familiarity with CRM or collections software.

  • Detail‑oriented with excellent organizational and time‑management abilities.

Technical Requirements

  • Processor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for Macs
  • RAM: 16 GB minimum
  • Internet Speed: 25 ‑ 50 Mbps (minimum)

Locations

  • Argentina
  • Bolivia
  • Belize
  • Chile
  • Dominican Republic
  • Honduras
  • Mexico
  • Panama
  • Jamaica
  • Paraguay
  • Uruguay
  • Santa Lucia
  • Guatemala

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Accounting/Auditing, Administrative, and Finance

Industries

Staffing and Recruiting, Consumer Services, and Accounting

To see the full job description, technical qualifications, and details on the application process, please click 'Apply below.

#J-18808-Ljbffr


Required Skill Profession

Auditoría, Impuestos Y Contabilidad



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Collections Representative Potential: Insight & Career Growth Guide


  • Real-time Collections Representative Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Collections Representative in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8664 jobs in Colombia and 7352 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Collections Representative roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Collections Representative Job?

    Great news! is currently hiring and seeking a Collections Representative to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WorkBetterNow adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Collections Representative Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Collections Representative?

    Key qualifications for Collections Representative typically include Auditoría, Impuestos Y Contabilidad and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Collections Representative?

    To improve your chances of getting hired for Collections Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Collections Representative Job Success
    WorkBetterNow interview tips for Collections Representative

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the WorkBetterNow's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Collections Representative interview at WorkBetterNow, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WorkBetterNow's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Collections Representative Positions

    Setting up job alerts for Collections Representative is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!