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BOGOTA- Customer Service Representative Trilingue Job Opening In Bogotá – Now Hiring Ubiquity Global Services, Inc.


Job description

Responsibilities

  • Be customer obsessed.

  • Manage each call interaction with our customers’ satisfaction as your number one priority.

  • Identify customers’ needs, clarify information, research every issue and provide solutions.

  • Inform customer by explaining procedures; answering questions; providing information.

  • Deliver on commitments, do what you say you will do.

  • Resolve the customer issue same day, at most within 24 hours.

  • Always provide correct information to the customer.

    Listen carefully to understand the true customer question.

  • Show empathy and respect with each customer interaction.

    We talk with a smile on our face.

Requirements

  • High School diploma or equivalent required.

  • Passion for delivering a stand-out customer experience.

  • Excellent verbal and written communication skills.

  • Ability to ask probing questions and problem resolution skills.

  • Ability to follow instructions for specific customer resolutions tasks.

  • Ability to work within a high-pressure environment and maintain a positive interaction for the customer.

  • Intermediate proficiency with PC navigation while providing exceptional customer service.

  • Ability to read, write, speak and understand the English language in a business environment (85% - 90%).

  • Ability to read, write, speak and understand the French language in a business environment (85% - 90%).

  • Financial services or banking background preferred.

  • Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business.

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Required Skill Profession

Other General


  • Job Details

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Unlock Your BOGOTA Customer Potential: Insight & Career Growth Guide


Real-time BOGOTA Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for BOGOTA Customer in Bogotá, Colombia, highlighting market share and opportunities for professionals in BOGOTA Customer roles.

13684 Jobs in Colombia
13684
1854 Jobs in Bogotá
1854
Download Bogota Customer Jobs Trends in Bogotá and Colombia

Are You Looking for BOGOTA Customer Service Representative Trilingue Job?

Great news! is currently hiring and seeking a BOGOTA Customer Service Representative Trilingue to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ubiquity Global Services, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for BOGOTA Customer Service Representative Trilingue Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for BOGOTA Customer Service Representative Trilingue?

Key qualifications for BOGOTA Customer Service Representative Trilingue typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for BOGOTA Customer Service Representative Trilingue Job Success

Ubiquity Global Services, Inc. interview tips for BOGOTA  Customer Service Representative Trilingue

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Before the Interview:

Research: Learn about the Ubiquity Global Services, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

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Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ubiquity Global Services, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

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