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Auxiliar de Soporte Nivel 1 Job Opening In Sabana de Bogotá – Now Hiring Arcos BPO SAS


Job description

En ARCOS BPO nos encontramos en búsqueda de Analista de Soporte Nivel 1, ejerciendo las siguientes funciones:

  • Documentar soluciones y mantener actualizado el sistema de registro.

  • Explicar procedimientos técnicos a usuarios de forma clara y cortés.

  • Diagnosticar y resolver fallas en equipos (servidores, computadoras, impresoras, etc.).

  • Gestión de Tickets de Usuarios y Escalamiento de los mismos.

  • Instalar/actualizar software autorizado y eliminar programas no permitidos.

  • Realizar mantenimiento preventivo y correctivo de hardware/software.

  • Aplicar parches técnicos y eliminar virus en estaciones de trabajo.

  • Realizar instalaciones de equipos y software.

  • Gestionar inventario de hardware/software y actualizar registros.

  • Recuperar y migrar datos entre dispositivos.

  • Colaborar en actividades asignadas por el coordinador relacionadas con soporte TI.

  • Elaborar informes técnicos para solicitud de repuestos o insumos.

REQUISITOS:

  • Formación como Técnico o Tecnólogo en áreas soporte de redes.

  • 6 meses de experiencia comprobada en un rol de soporte técnico presencial.

CONDICIONES

  • Contrato: Obra Labor

  • Salario mensual: $ auxilio de transporte + prestaciones de ley.

  • Horario: lunes a sábado cumplimento de las 44 horas legales, lunes a viernes 7am a 4pm y sábados de 7 a 1.

Ambiente dinámico con oportunidades de crecimiento

Si quieres hacer parte de nuestro equipo, preséntate en la (Av. Calle 80 #69-70 unidad 10 / Arcos BPO) Estación de Transmilenio cercana Av. 68) en los horarios de 8:00 am hasta 4:00 pm.

O envíanos tu Hoja de Vida actualizada a seleccion @ arcos .

com .

co O al

Tipo de puesto: Tiempo completo

Required Skill Profession

Other General


  • Job Details

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29873 Jobs in Sabana De Bogotá
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arcos BPO SAS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Sabana de Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Auxiliar de Soporte Nivel 1 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Auxiliar de Soporte Nivel 1 Job Success

Arcos BPO SAS interview tips for Auxiliar de Soporte Nivel 1

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Before the Interview:

Research: Learn about the Arcos BPO SAS's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Final Thought:

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