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Urgent! Application Analyst Job Opening In Estados Unidos – Now Hiring Best Job Tool



Job description

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About The Company Treasure Island Resort & Casino is a premier gaming and entertainment destination dedicated to providing exceptional experiences to our guests.

Located in a vibrant environment, we combine world-class gaming facilities, diverse dining options, live entertainment, and luxurious accommodations to create a memorable visit for every guest.

Our commitment to excellence extends beyond entertainment, fostering a dynamic workplace culture that values innovation, integrity, and teamwork.

As part of our ongoing growth and commitment to technological advancement, we are seeking talented IT professionals to join our team and support our mission of delivering outstanding service and operational excellence.

About The Role

The IT Application Support Specialist plays a vital role in maintaining and supporting the technology infrastructure at multiple Treasure Island and Prairie Island locations.

This position involves managing assigned applications, ensuring system reliability, and providing technical support to staff and guests.

The role requires a proactive approach to troubleshooting, system testing, documentation, and collaboration with vendors and internal teams.

The successful candidate will also assist in project management, user training, and help desk operations, contributing to the seamless operation of our IT environment.

This is an excellent opportunity for individuals with a strong foundation in application support and a passion for delivering exceptional technical service in a dynamic hospitality setting.

Qualifications

Candidates should possess a minimum of a 2-year degree in Information Technology or a related field, complemented by at least one year of relevant application support experience or an equivalent combination of education and professional experience.

Proven experience working with relational databases is required, demonstrating the ability to troubleshoot, optimize, and support database-driven applications.

Programming skills in SQL and experience with reporting services are preferred, as they will enhance the candidate's ability to develop and manage reports effectively.

The ideal candidate will have strong technical skills, attention to detail, and excellent communication abilities to interact with team members and guests professionally.

Responsibilities

  • Manage assigned applications across multiple locations, including installation, configuration, documentation, maintenance, and troubleshooting to ensure optimal performance and uptime.

  • Conduct comprehensive testing on systems and document results to facilitate continuous improvement and issue resolution.

  • Collaborate effectively with other IT staff and external vendors to provide timely support and resolve technical issues.

  • Create, monitor, and process user requests following established procedures, ensuring prompt and efficient service delivery.

  • Assist and mentor help desk staff, providing guidance and ensuring comprehensive help desk coverage to support operational needs.

  • Support the Applications Systems Analyst II in developing project plans and managing small projects, contributing to the successful implementation of new systems and upgrades.

  • Assist in troubleshooting spreadsheets, databases, and other office productivity tools to resolve user issues quickly and efficiently.

  • Create and maintain processes to ensure software reliability, security, and data backup, minimizing downtime and data loss risks.

  • Provide independent, responsive, and on‑call support 24/7 as needed, including emergency support for critical systems to ensure operational continuity.

  • Assist in user training initiatives to enhance staff proficiency with applications and systems, promoting best practices and efficient usage.

Benefits

Treasure Island Resort & Casino offers a comprehensive benefits package designed to support our employees' well‑being and professional growth.

Benefits include competitive salary, health insurance options, retirement plans, paid time off, and employee discounts.

We also provide ongoing training opportunities, a collaborative work environment, and recognition programs to foster career development.

Our commitment is to create a workplace where employees feel valued, supported, and empowered to excel in their roles.

Equal Opportunity

Treasure Island Resort & Casino is an equal opportunity employer.

We are committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness without regard to race, color, religion, national origin, gender, age, disability, sexual orientation, gender identity, or any other protected status.

We believe diversity enhances our workplace and contributes to our success, and we encourage individuals from all backgrounds to apply.

Seniority Level

  • Associate

Employment Type

  • Full‑time

Job Function

  • Analyst

Industries

  • Technology, Information and Media

Pay Rate: $46,800 starting salary

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Required Skill Profession

Bases De Datos, Analítica Y Bi



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