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Urgent! Agente Mesa de Ayuda Bilingüe Job Opening In Bogotá – Now Hiring SONDA

Agente Mesa de Ayuda Bilingüe



Job description

Id de solicitud de puesto:

76009

Vive la experiencia SONDA

Aquí transformas tu carrera

¿Por qué ser parte de SONDA

Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.

En SONDA vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional.

Un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología.

Buscamos a Agente Mesa de Ayuda Bilingüe que quieran aprender y transformar su carrera.

En esta función tendrás que:

  • Realizar análisis de tendencias de rendimiento y gestionar la capacidad del servidor y red.

  • Responder a los posibles problemas utilizando la automatización, programación y seguimiento de herramientas a la gestión según caso.

  • Participar en la configuración e implementación de soluciones técnicas para mejorar y / o solucionar problemas del sistema.

  • Responsable de la documentación de apoyo.

  • Excelente capacidad en resolución de problemas, considerando las políticas y procedimientos de la compañía.

    Realiza labores de alta complejidad, relacionándose con otras áreas.

Ideal si cuentas con:

  • Título profesional universitario en Ingeniería: Sistemas, Informática, Electrónica, Telecomunicaciones o afines a tecnología de la información.

    (inglés B2/C1),
  • Mínimo 6 meses en funciones de soporte computacional e interacción con usuarios de alto perfil, toma remota y soporte telefónico

Y mucho mejor si destacas por

  • Herramientas de productividad Microsoft, Hardware y Software de PC.

    Conocimientos Específicos.

  • Dominio técnico para soporte de usuarios en plataformas de escritorio Windows 7 y Windows 10.

  • Manejo en asistencia de usuarios en herramientas Microsoft Office últimas versiones.

  • Manejo herramientas de conectividad y redes.

  • Manejo de Hardware de computadores y operaciones de mantenimiento.

  • Instalación de aplicaciones propias del negocion.

Horario: 7*24

Contrato: Indefinido.

Modalidad: Presencial oficina Cliente.


Required Skill Profession

Other General



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    Unlock Your Agente Mesa Potential: Insight & Career Growth Guide


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