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Urgent! Agente Call Center Bilingüe B2+, Servicio al cliente, Barranquilla Job Opening In Barranquilla – Now Hiring GroupCOS

Agente Call Center Bilingüe B2+, Servicio al cliente, Barranquilla



Job description

Agente Bilingüe de Servicio al Cliente – Barranquilla (Presencial)

Job Summary

OTD Américas seeks a bilingual customer service agent to handle telephone campaigns for banks, loan portfolios, and vehicle recovery.

The role is 100% in‑person at our Barranquilla office.

Responsibilities

  • Handle inbound and outbound calls for customer service campaigns.

  • Provide support for banking, loan, and vehicle recovery programs.

  • Adhere to quality metrics and call center standards.

Qualifications

  • Bachelor’s degree or higher.

  • English level B2+ or superior.

  • Resident of Barranquilla.

  • Valid physical identification document.

  • At least 3 months experience in a call center is a plus.

Benefits and Compensation

  • Base salary: $2,850,000 COP + commissions.

  • Bi‑weekly payments via Bancolombia or Davivienda.

  • Indefinite contract, 42 hours per week.

  • Workweek: Monday–Friday, weekends off.

Schedule and Training

  • Training: 5 days, Monday–Thursday 8:30 a.m.–6:00 p.m., Friday 8:00 a.m.–5:00 p.m., weekends off.

  • Nesting: 5 days, Monday–Friday 8:00 a.m.–7:00 p.m., weekends off.

  • Operations: Monday–Friday 8:00 a.m.–7:00 p.m., weekends off.

Location

Place of work: Calle 77 # 59‑35, Barranquilla.

Additional Benefits

  • Spotify or Netflix membership after first month of contract (choose one).

  • Seniority bonuses: $350,000 COP after 1.5 months, $1,000,000 COP after 1, 2, and 3 years.

Application

If you meet the English requirement and are passionate about customer service, apply now and take the next step in your career.

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Required Skill Profession

Servicio De Atención Al Cliente



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