Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Zendesk Administrator (BOG).
Colombia Jobs Expertini

Urgent! Zendesk Administrator (BOG) Job Opening In Bogotá – Now Hiring Hire Horatio CX

Zendesk Administrator (BOG)



Job description

Position Summary We are seeking an experienced Zendesk Administrator with a strong technical background to lead the configuration, optimization, and integration of our Zendesk instance.


The ideal candidate will be responsible for managing day-to-day Zendesk operations, handling complex data migrations, and building and maintaining API-based integrations with other systems.


This is a high-impact role requiring both strategic thinking and hands-on execution to ensure our customer support tools are optimized for efficiency and scalability.


This is an on-site role based in Bogota.


Key Responsibilities: Zendesk Configuration & Administration Manage all aspects of Zendesk, including Support, Chat, Talk, Guide, and Explore.


Create and maintain triggers, automations, SLAs, views, macros, and custom fields.


Monitor system health and performance, implementing improvements where needed Data Migration Plan, execute, and validate data migrations from legacy systems or other CRMs into Zendesk.


Clean and transform large datasets for import/export using tools like Excel, CSV editors, or ETL platforms.


Ensure data integrity, mapping accuracy, and minimal disruption to business operations.

  •   Integrations & API Management Develop and manage custom integrations between Zendesk and other platforms (e.g., Salesforce, HubSpot, Shopify, Jira, etc.).


    Utilize Zendesk REST APIs and webhooks to automate workflows and improve agent efficiency.


    Work with engineering and product teams to design scalable, secure integration architectures.


    Technical Support & Documentation Troubleshoot Zendesk and integration-related issues.


    Provide training and documentation for internal stakeholders and support teams.


    Stay up-to-date on Zendesk product changes and new features.

  •   Required Skills & Qualifications Advanced near native English proficiency 3+ years of hands-on experience administering Zendesk.


    Strong proficiency in data migration, data mapping, and cleansing best practices.


    Proven experience working with Zendesk APIs and integrating with external systems.


    Working knowledge of scripting (e.g., JavaScript, Python) or middleware tools (e.g., Zapier, Workato, Tray.io, Integromat).


    Solid understanding of IT systems, databases, and SaaS infrastructure.


    Experience with reporting and analytics tools, including Zendesk Explore and third-party BI tools.


    Excellent project management, communication, and documentation skills.

  •   Preferred Qualifications Zendesk Admin or App Developer Certification.


    Experience with CRM platforms like Salesforce or Hubspot.


    Powered by JazzHR


    Required Skill Profession

    Computer Occupations



  • Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Zendesk Administrator Potential: Insight & Career Growth Guide


    • Real-time Zendesk Administrator Jobs Trends in Bogotá, Colombia (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Zendesk Administrator in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1627 jobs in Colombia and 156 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Zendesk Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Zendesk Administrator (BOG) Job?

      Great news! is currently hiring and seeking a Zendesk Administrator (BOG) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hire Horatio CX adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Colombia laws and regulations
    • What Is the Average Salary Range for Zendesk Administrator (BOG) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Zendesk Administrator (BOG)?

      Key qualifications for Zendesk Administrator (BOG) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Zendesk Administrator (BOG)?

      To improve your chances of getting hired for Zendesk Administrator (BOG), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Zendesk Administrator (BOG) Job Success
      Hire Horatio CX interview tips for Zendesk Administrator (BOG)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Hire Horatio CX's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Zendesk Administrator (BOG) interview at Hire Horatio CX, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hire Horatio CX's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Zendesk Administrator (BOG) Positions

      Setting up job alerts for Zendesk Administrator (BOG) is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!