Workplace Coordinator,

Job description

Who We Are
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in.

Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they're entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What You'll Do
Workplace Coordinator
The Workplace Coordinator will be a valued member of our Workplace Team, reporting to the Regional Workplace Lead.

As a Workplace Coordinator, you will be responsible for the day-to-day coordination and support of our distributed offices across US/CAN and LATAM.

This role will ensure that our physical spaces in the region are functional, compliant, aligned with company standards, and provide an exceptional employee experience.

You will partner closely with local vendors, cross-functional teams, and the broader global workplace team to support office strategy, operations, and execution- both on site and remotely.

About The Work
As part of the Workplace team, the Workplace Coordinator's focus will be on providing an exceptional experience to our employees and ensuring the seamless execution of workplace operations across multiple sites.

You'll work in a fast-paced, high-growth environment and play a key role in maintaining office quality and service consistency across the Americas.

Responsibilities

• Ensure that office operations across US/CAN and LATAM meet company standards for functionality, cleanliness, safety, and employee experience.
  
  
• Support the development and execution of site-specific and regional office projects, including improvements, maintenance, and relocations.
  
  
• Manage day-to-day vendor coordination for services such as cleaning, repairs, maintenance, snacks, security, and office supply delivery.
  
  
• Monitor service levels and escalate vendor performance issues as needed.
  
  
• Maintain an updated inventory of key assets across sites and ensure replenishment procedures are followed.
  
  
• Coordinate onboarding and offboarding logistics across offices in partnership with HR, IT, Security, and site vendors (e.g. access, desk assignments, asset pickup/drop-off)
• Maintain digital records, seating charts, and access logs for all Americas offices
• Monitor and respond to tickets and requests via Jira or other platforms to ensure timely resolution and follow-up
• Track and log recurring issues, propose preventative improvements, and work with the Workplace Lead to implement enhancements.
  
  
• Assist in internal communications around office policies, vendor changes, space use, emergency procedures, or general updates.
  
  
• Assist with internal audits of vendor contracts, maintenance schedules, and space planning documentation.
  
  
• Help with cost tracking and budget inputs related to office operations and services.
  
  

What We're Looking For
Education

• Bachelor's degree in Business Administration, Communications, Architecture, Engineering or a related field.
  
  

Experience

• 0–2 years of experience in Office Operations, Facilities, Real Estate, or Community Management.
  
  
• Experience working in a startup, SAAS or fast-paced environment with high standards for employee experience.
  
  
• Previous experience related to budget and cost-control is strongly preferred

Qualifications

• Strong interpersonal and communication skills, with the ability to build relationships across departments, regions, and cultures
• Comprehensive knowledge of GSuite, Slack, and digital project tracking tools
• Strong attention to detail, ownership mindset, and ability to manage multiple priorities and stakeholders remotely
• Ability to work independently and maintain high performance in a distributed team structure
• Budget tracking and cost-efficiency mindset are a plus
• Proficiency in Spanish and English required

Why join us

• Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone.
  
  
• Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
  
  
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.
  
  

What Else You Need To Know
This role is based in our
Bogota, Colombia
office location.

We believe that people do their best work when they are together.

As a company, we're in the marketplace of ideas and innovation.

When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person.

That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week.

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?

Required Skill Profession

Other General