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Voice Engineer Job Opening In WorkFromHome – Now Hiring Rippling


Job description

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success.

Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.

Our holistic approach to CX sets us apart in the market.

We don’t just provide software.

We offer a proven CX framework backed by hands-on support.

And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.

Every role in our company contributes to our mission of providing and creating exceptional experiences.

Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers.

Collaboration, innovation, and a shared commitment to excellence define our culture.

POSITION SUMMARY

Broadvoice is looking for an experienced Voice Engineer to join our growing team.

In this dynamic role, you will implement our product solutions by working with customers to build system requirements.

The Technical Implementation Specialist provides training and facilitates knowledge transfer through planning and execution; delivering a full assessment of existing voice and data networks, identifying needs & challenges, and adapting implementation plans to ensure a smooth transition to our VoIP network.

KEY RESPONSIBILITIES

  • Plan and troubleshoot customer voice and data networks
  • Ensure a streamlined implementation process for customers by providing cutover support, verifying service, testing system configuration, and identifying, correcting, or escalating issues
  • Become a subject matter expert, providing customer support throughout implementation by resolving concerns
  • Document, track, and provide status updates on all tickets, projects, and customer communications
  • Provide feedback to engineering and product teams regarding features and functionality, communicating product enhancements, bug fixes and modifications
  • Collaborate with internal business partners to resolve customer questions and issues
  • Perform job-related duties as assigned

QUALIFICATIONS

  • Experience in successful implementation and/or support of voice and data networks
  • Strong time management, prioritization, and planning skills
  • Working knowledge of the following: Microsoft applications (Word, Excel, Outlook, etc.), Wireshark, Notepad/Notepad++, XML Marker, Audacity, Putty, Firefox, Chrome
  • Excellent interpersonal and communication skills
  • Excellent problem-solving and customer service skills
  • Ability to meet deadlines, achieve goals, and work in a dynamic environment
  • Willingness to quickly learn and follow complex procedures
  • Demonstrated ability to manage and escalate issues and drive resolution
  • Demonstrated ability to work both independently and as part of a team
  • Adaptable to change in processes, procedures, and responsibilities
  • A positive, self-starter attitude with a desire to meet and exceed expectations

WHY BROADVOICE

Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

We know life happens outside of work.

Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

Make an Impact

With us, your ideas are heard, and your work is meaningful.

As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.

#J-18808-Ljbffr

Required Skill Profession

Arquitectura Y Diseño De Software


  • Job Details

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Unlock Your Voice Engineer Potential: Insight & Career Growth Guide


Real-time Voice Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Voice Engineer in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Voice Engineer roles.

57241 Jobs in Colombia
57241
52033 Jobs in Workfromhome
52033
Download Voice Engineer Jobs Trends in Workfromhome and Colombia

Are You Looking for Voice Engineer Job?

Great news! is currently hiring and seeking a Voice Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rippling adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Voice Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Voice Engineer?

Key qualifications for Voice Engineer typically include Arquitectura Y Diseño De Software and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Voice Engineer?

To improve your chances of getting hired for Voice Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Voice Engineer Job Success

Rippling interview tips for Voice Engineer

Here are some tips to help you prepare for and ace your Voice Engineer job interview:

Before the Interview:

Research: Learn about the Rippling's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Voice Engineer interview at Rippling, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rippling's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Voice Engineer Positions

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