• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Training & Quality Manager Job Opening In Bogotá – Now Hiring TP


Job description

Training & Quality Manager

You're the player we're missing on this
TOP Team

We're looking for a
Training & Quality Manager
.

The Training and Quality Manager is responsible for the administration and leadership of the Training and Quality departments in the assigned campaigns.

This includes understanding and exceeding the established objectives for both areas.

Additionally, this role involves creating and managing action plans that improve the quality of the department's processes.

What you'll be doing:

  • Develop and implement comprehensive training programs aligned with the objectives and operational needs of the assigned accounts.

  • Develop and maintain quality processes that incorporate best practices and quality management principles.

  • Oversee and ensure that the Best QA and Best T&D models are implemented on the accounts under their responsibility, as well as consistency in process execution.

  • Supervise and confirm the evaluation and measurement of the effectiveness of training and quality programs, analyzing results to drive continuous improvement.

  • Actively attend conferences and meetings that require their attention to keep client information and internal processes updated and calibrated.

  • Prepare reports ensuring that performance and KPIs meet targets and improve.

  • Lead initiatives aimed at the continuous improvement of training and quality methods.

  • Lead and manage direct reports, fostering a culture of continuous learning, teamwork, excellent communication, and collaboration.

  • Work closely with stakeholders to communicate the value and results of training and quality initiatives.

  • Collaborate with clients to understand their expectations and incorporate their feedback to improve processes.

  • Promote a positive and innovative work environment between the quality and training departments.

The TOP Team is looking for someone who:

  • Professional in business administration or similar careers
  • English level: C1
  • Minimum of 1 year leading work teams and 1 year and 6 months in BPO
  • Specific Certifications:
  • Six Sigma Green Belt or higher (Preferred)

Let's talk about benefits:

  • Long-term contract.

  • Employee fund.

  • Volunteer programs.

  • Career plan.

  • Life insurance coverage.

This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world.

We don't stop innovating and we always go beyond.

At TP, we champion diversity, equity, and inclusion in every connection.

We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected.

Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the
TOP Team

Required Skill Profession

Other General


  • Job Details

Related Jobs

Gallagher hiring Training & Quality Deputy Manager Job in Bogotá, Bogota, Colombia
Gallagher
Bogotá, Bogota, Colombia
Concentrix hiring Manager I, Training & Quality Job in Bogotá, Distrito Capital, RAP (Especial) Central, Colombia
Concentrix
Bogotá, Distrito Capital, RAP (Especial) Central, Colombia
Gallagher hiring Training & Quality Deputy Manager Job in Bogotá, Bogotá, Distrito Capital, Colombia
Gallagher
Bogotá, Bogotá, Distrito Capital, Colombia
Gallagher hiring Training & Quality Deputy Manager Job in Bogotá, Distrito Capital, RAP (Especial) Central, Colombia
Gallagher
Bogotá, Distrito Capital, RAP (Especial) Central, Colombia
Gallagher hiring Training & Quality Deputy Manager Job in Sabana de Bogotá, Cundinamarca, Colombia
Gallagher
Sabana de Bogotá, Cundinamarca, Colombia
Concentrix hiring Training and Quality Manager BPO Job in Bogotá, Bogotá D.C., Colombia
Concentrix
Bogotá, Bogotá D.C., Colombia
Concentrix hiring Manager I training and quality Job in Bogotá, Bogotá D.C., Colombia
Concentrix
Bogotá, Bogotá D.C., Colombia
Concentrix hiring Manager 1 training and quality Job in Sabana de Bogotá, Cundinamarca, Colombia
Concentrix
Sabana de Bogotá, Cundinamarca, Colombia
Concentrix hiring Manager I, Training & Quality - Bilingual Job in Bogota, Colombia, Colombia
Concentrix
Bogota, Colombia, Colombia
Concentrix hiring Manager 1 training and quality Job in Bogota, Colombia, Colombia
Concentrix
Bogota, Colombia, Colombia
Convergys hiring Associate Director, Training & Quality Job in Bello, Antioquia, Colombia
Convergys
Bello, Antioquia, Colombia
Concentrix hiring Associate Director, Training & Quality Job in Medellín, Antioquia, Colombia
Concentrix
Medellín, Antioquia, Colombia
Concentrix hiring Associate Director, Training & Quality Job in Valle de Aburrá, Antioquia, Colombia
Concentrix
Valle de Aburrá, Antioquia, Colombia
Concentrix hiring Associate Director, Training & Quality Job in Medellin, Colombia, Colombia
Concentrix
Medellin, Colombia, Colombia
Convergys hiring Associate Director, Training & Quality Job in Bello, Valle de Aburrá, Antioquia, Colombia
Convergys
Bello, Valle de Aburrá, Antioquia, Colombia
Lean Solutions Group hiring Training Manager Job in Bogotá, Bogotá D.C., Colombia
Lean Solutions Group
Bogotá, Bogotá D.C., Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Tocancipá, Colombia
The Auctus Group
WorkFromHome, Tocancipá, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Valle del Cauca, Colombia
The Auctus Group
WorkFromHome, Valle del Cauca, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Antioquia, Colombia
The Auctus Group
WorkFromHome, Antioquia, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Magdalena, Colombia
The Auctus Group
WorkFromHome, Magdalena, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Antioquia, Colombia
The Auctus Group
WorkFromHome, Antioquia, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Valle del Cauca, Colombia
The Auctus Group
WorkFromHome, Valle del Cauca, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Valle del Cauca, Colombia
The Auctus Group
WorkFromHome, Valle del Cauca, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, RAP (Especial) Central, Colombia
The Auctus Group
WorkFromHome, RAP (Especial) Central, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Cundinamarca, Colombia
The Auctus Group
WorkFromHome, Cundinamarca, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Tolima, Colombia
The Auctus Group
WorkFromHome, Tolima, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Mosquera, Colombia
The Auctus Group
WorkFromHome, Mosquera, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
The Auctus Group
WorkFromHome, Bogotá, Distrito Capital, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Antioquia, Colombia
The Auctus Group
WorkFromHome, Antioquia, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Bolívar, Colombia
The Auctus Group
WorkFromHome, Bolívar, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Caldas, Colombia
The Auctus Group
WorkFromHome, Caldas, Colombia
The Auctus Group hiring Training Manager Job in WorkFromHome, Valle del Cauca, Colombia
The Auctus Group
WorkFromHome, Valle del Cauca, Colombia

Unlock Your Training Quality Potential: Insight & Career Growth Guide


Real-time Training Quality Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Training Quality in Bogotá, Colombia, highlighting market share and opportunities for professionals in Training Quality roles.

2515 Jobs in Colombia
2515
237 Jobs in Bogotá
237
Download Training Quality Jobs Trends in Bogotá and Colombia

Are You Looking for Training & Quality Manager Job?

Great news! is currently hiring and seeking a Training & Quality Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TP adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Training & Quality Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Training & Quality Manager?

Key qualifications for Training & Quality Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Training & Quality Manager?

To improve your chances of getting hired for Training & Quality Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Training & Quality Manager Job Success

TP interview tips for Training & Quality Manager

Here are some tips to help you prepare for and ace your Training & Quality Manager job interview:

Before the Interview:

Research: Learn about the TP's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Training & Quality Manager interview at TP, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TP's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Training & Quality Manager Positions

Setting up job alerts for Training & Quality Manager is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!