Overview
Telecommunication Expense Management Ssr.
role at Softtek
Location: Hybrid, Colombia.
Responsibilities
- Develops a strategic approach to managing and optimizing an organization's wireless, voice, and data services.
- Works with internal and external stakeholders, including wireless carriers, procurement and equipment vendors, employee onboarding teams, IT support organizations, and procurement and accounts payable teams.
- Manages costs associated with telecommunications services, such as mobile communications.
- Effectively manages costs, expenses, and services to minimize them and drive efficiency in financial management processes, working closely with the IT leadership team.
- Performs quantitative and qualitative analysis to support decision-making in Chubbs' wireless environment, focusing on security, technology obsolescence, good condition, and normal asset replacement.
- Facilitates periodic reporting on service consumption to participating business units/agencies.
- Monitors, measures, and tracks contract compliance to ensure suppliers and service providers meet their obligations.
- Identifies, assesses, and mitigates risks to hardware and software assets, as well as to contracts.
- Effectively communicates recommendations to management teams.
- Manages investments in technology assets throughout their lifecycle and leads reporting, KPIs, financial variance resolution, and budget coordination.
- Monitors the quality of vendor work, addressing performance issues when necessary.
- Reviews and approves invoices if the work meets contractual standards.
- Escalates issues to other parties as needed.
- Performs other tasks and functions as assigned.
Facilitates end-to-end tracking of telecommunications equipment shipments and ensures they are ready for deployment when needed.
- Creates and manages telecommunications portability orders with carriers and internal teams.
- Ensures asset management and disposal activities are completed in a timely manner.
- Communicate with customers to identify and define project requirements, scope, and objectives.
- Ensures the business receives necessary communications regarding changes and their impact.
Requirements
- Telecommunications Business Domain
- Experience providing support, management, and supervision.
- Experience in financial management.
- Strong customer service and communication skills.
Languages
Location
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
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