• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Técnico/a de Soporte L1 - Informática Job Opening In WorkFromHome – Now Hiring Alsa


Job description

Overview

Who are we?

We are a Top Employer organisation with more than 20,000 people whose presence is in multiple countries and who share a common objective: to build a sustainable, multimodal and connected mobility.

For 100 years we have mobilised people, we have put into motion the highest safety standards and excellence in everything that we do while caring for the environment and also the people who is part of the organisation.

Innovation, diversity, sustainability and searching for new ways to perform is what moves us.

We firmly believe that having a diverse and inclusive team is key to our success and to offer a quality service to our customers.

If you want to join an organisation that values our differences, we are looking for you!

What will your day-to-day look like?

  • Revisión, clasificación y seguimiento diario de las incidencias técnicas reportadas por los usuarios.

  • Priorización y coordinación de incidencias con nuestro partner externo, asegurando una resolución rápida y eficaz.

  • Corrección de errores sencillos dentro del módulo de administración.

  • Gestión y seguimiento de incidencias a través de herramientas de ticketing (por ejemplo, Trello o similares).

  • Supervisión y mantenimiento básico de sistemas y servidores Windows.

  • Apoyo en la mejora de la eficiencia y el rendimiento del sistema Movelia.

  • Colaboración con los equipos internos para garantizar la calidad del servicio y la fiabilidad del sistema.

What we offer

  • Contrato indefinido.

  • Horario: de lunes a jueves de 8:30–9:30 a 17:30–18:30, con jornada intensiva los viernes y durante los meses de julio y agosto.

  • Posibilidad de teletrabajar un día a la semana.

  • Programa Alsalud, nuestro plan de salud interno, y acceso a una amplia red de gimnasios.

What we need from you

  • Formación de Grado Superior (FP) en Sistemas o estudios superiores relacionados.

  • Experiencia mínima de 3 años en un puesto similar de soporte técnico o helpdesk.

  • Nivel intermedio de inglés (B2), hablado y escrito.

  • Conocimientos de entornos Windows y servidores.

  • Experiencia en el uso de herramientas de gestión de incidencias (Trello, Jira o similares).

  • Conocimientos básicos de bases de datos Oracle (no se requiere programación).

  • Capacidad para diagnosticar y resolver problemas técnicos de manera eficaz.

  • Buenas habilidades de comunicación, trabajo en equipo y orientación al cliente interno.

  • Capacidad para priorizar tareas, trabajar de forma autónoma y mantener la organización en entornos dinámicos.

  • Actitud proactiva, ganas de aprender y de aportar valor al equipo.

Our commitment to equal opportunities

In Alsa we promote diversity and equal opportunities.

We are committed to creating an inclusive environment where each person, no matter their nationality, culture, gender, gender identity, age, sexual orientation, disability or any other personal condition, has the same opportunities that will allow them to develop their potential.

That is why our hiring decisions are based on your profile, knowledge, experience and talent, because we value your passion for contributing and improving the future of sustainable mobility.

In addition, we guarantee a fair and accessible hiring process.

If you have a disability or need any adaptation during the hiring process or incorporation, please let us know.

Continue your journey with us, want to hop in?

#asfarasyouwant #alsatalent

#J-18808-Ljbffr

Required Skill Profession

Soporte Técnico Y Administración


  • Job Details

Related Jobs

Servicio Latam hiring Técnico de Soporte L1 en sitio Job in Bogotá, Bogotá D.C., Colombia
Servicio Latam
Bogotá, Bogotá D.C., Colombia
Servicio Latam hiring Técnico en Soporte L1 con ingles Job in Bogotá, Bogotá D.C., Colombia
Servicio Latam
Bogotá, Bogotá D.C., Colombia
Ufinet Colombia hiring Ingeniero soporte L1 - Cali Job in Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia
Ufinet Colombia
Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia
Servicio Latam COMX SAS hiring Soporte Tecnico - L1 L2 Job in Bogota, Bogotá DC, Colombia
Servicio Latam COMX SAS
Bogota, Bogotá DC, Colombia
Universidad EAFIT hiring Técnico(a) soporte de aplicaciones Job in Perímetro Urbano Medellín, Antioquia, Colombia
Universidad EAFIT
Perímetro Urbano Medellín, Antioquia, Colombia
Agencia de Empleo Colsubsidio hiring Ingeniero/a de Soporte Técnico Job in Bogotá, Bogotá D.C., Colombia
Agencia de Empleo Colsubsidio
Bogotá, Bogotá D.C., Colombia
Auren Spain hiring Técnico/a Soporte Informático Job in WorkFromHome, RAP (Especial) Central, Colombia
Auren Spain
WorkFromHome, RAP (Especial) Central, Colombia
Servicio Latam COMX SAS hiring Tecnico de Soporte L1 en sitio Job in Bogotá, Bogotá, Distrito Capital, Colombia
Servicio Latam COMX SAS
Bogotá, Bogotá, Distrito Capital, Colombia
Servicio Latam COMX SAS hiring Tecnico de Soporte L1 en sitio Job in Bogota, Bogotá DC, Colombia
Servicio Latam COMX SAS
Bogota, Bogotá DC, Colombia
Ofertasynegocios hiring Técnico de Soporte Job in Bogotá, Bogota, Colombia
Ofertasynegocios
Bogotá, Bogota, Colombia
SONDA hiring Técnico de Soporte Job in Bogotá, Bogotá, Distrito Capital, Colombia
SONDA
Bogotá, Bogotá, Distrito Capital, Colombia
Colombiana de Comercio / Corbeta / Alkosto S.A hiring Técnico de Soporte Job in Pereira, RAP Eje Cafetero, Colombia
Colombiana de Comercio / Corbeta / Alkosto S.A
Pereira, RAP Eje Cafetero, Colombia
Heimcore hiring Técnico de soporte Job in Bogotá, Bogotá D.C., Colombia
Heimcore
Bogotá, Bogotá D.C., Colombia
Equipamiento Hospitalario del Centro hiring Técnico de Soporte Job in Bogotá, Bogotá D.C., Colombia
Equipamiento Hospitalario del Centro
Bogotá, Bogotá D.C., Colombia
OCM Software Solutions hiring Técnico de soporte Job in Pereira, Risaralda, Colombia
OCM Software Solutions
Pereira, Risaralda, Colombia
UNIALQUILERES hiring Técnico de Soporte Job in Santiago de Cali, Valle del Cauca, Colombia
UNIALQUILERES
Santiago de Cali, Valle del Cauca, Colombia
simat sas hiring Técnico de Soporte Job in Sabana de Bogotá, Cundinamarca, Colombia
simat sas
Sabana de Bogotá, Cundinamarca, Colombia
UNIALQUILERES hiring Técnico de soporte Job in Bogotá, Bogotá D.C., Colombia
UNIALQUILERES
Bogotá, Bogotá D.C., Colombia
GESTIÓN POSITIVA DE OCCIDENTE SAS hiring Técnico de Soporte Job in Santiago de Cali, Valle del Cauca, Colombia
GESTIÓN POSITIVA DE OCCIDENTE SAS
Santiago de Cali, Valle del Cauca, Colombia
Sitech de Colombia S.A.S hiring Técnico de soporte Job in Bogotá, Bogotá D.C., Colombia
Sitech de Colombia S.A.S
Bogotá, Bogotá D.C., Colombia
UNIALQUILERES hiring Técnico de soporte Job in Bogotá, Bogotá D.C., Colombia
UNIALQUILERES
Bogotá, Bogotá D.C., Colombia
Intek Group hiring Técnico de Soporte Job in Cota, Cundinamarca, Colombia
Intek Group
Cota, Cundinamarca, Colombia
Compañía Dsierra SAS hiring Técnico de Soporte Job in Pitalito, Huila, Colombia
Compañía Dsierra SAS
Pitalito, Huila, Colombia
Gestión Positiva de Occidente hiring Técnico de soporte Job in Santiago de Cali, Sur, Valle del Cauca, Colombia
Gestión Positiva de Occidente
Santiago de Cali, Sur, Valle del Cauca, Colombia
Gestión Positiva de Occidente hiring Técnico de soporte Job in Cali, Valle del Cauca, Colombia
Gestión Positiva de Occidente
Cali, Valle del Cauca, Colombia
AZ Smart Technology hiring Técnico de soporte Job in Bogotá, Bogotá D.C., Colombia
AZ Smart Technology
Bogotá, Bogotá D.C., Colombia
Servicio de Empleo Comfama hiring Asesor/a de soporte técnico 1625916419.84 Job in Medellín, Antioquia, Colombia
Servicio de Empleo Comfama
Medellín, Antioquia, Colombia
Servicio de Empleo Comfama hiring Técnico/a de soporte IT 1626476823.3 Job in Medellín, Antioquia, Colombia
Servicio de Empleo Comfama
Medellín, Antioquia, Colombia
E-Global S.A. hiring Coordinador/a de Soporte Técnico TI Job in Medellín, Antioquia, Colombia
E-Global S.A.
Medellín, Antioquia, Colombia
Ibermatica hiring TÉCNICO / A DE SOPORTE GESTIÓN DE INCIDENCIAS Job in Madrid, RAP (Especial) Central, Colombia
Ibermatica
Madrid, RAP (Especial) Central, Colombia
Ofertasynegocios hiring Docente de Informática Job in Bogotá, Bogota, Colombia
Ofertasynegocios
Bogotá, Bogota, Colombia
Comfandi hiring Profesor de Informática Job in Cali, Valle del Cauca, Colombia
Comfandi
Cali, Valle del Cauca, Colombia

Unlock Your Técnico a Potential: Insight & Career Growth Guide


Real-time Técnico a Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Técnico a in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Técnico a roles.

20616 Jobs in Colombia
20616
6741 Jobs in Workfromhome
6741
Download Técnico A Jobs Trends in Workfromhome and Colombia

Are You Looking for Técnico/a de Soporte L1 Informática Job?

Great news! is currently hiring and seeking a Técnico/a de Soporte L1 Informática to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alsa adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Técnico/a de Soporte L1 Informática Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Técnico/a de Soporte L1 Informática?

Key qualifications for Técnico/a de Soporte L1 Informática typically include Soporte Técnico Y Administración and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Técnico/a de Soporte L1 Informática?

To improve your chances of getting hired for Técnico/a de Soporte L1 Informática, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Técnico/a de Soporte L1 Informática Job Success

Alsa interview tips for Técnico/a de Soporte L1   Informática

Here are some tips to help you prepare for and ace your Técnico/a de Soporte L1 Informática job interview:

Before the Interview:

Research: Learn about the Alsa's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Técnico/a de Soporte L1 Informática interview at Alsa, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alsa's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Técnico/a de Soporte L1 Informática Positions

Setting up job alerts for Técnico/a de Soporte L1 Informática is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!