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Urgent! TECNICO DE SOPORTE 1 Job Opening In Colombia, Colombia – Now Hiring OSC Top Solutions Group

TECNICO DE SOPORTE 1



Job description

Objetivo del cargo

Brindar soporte técnico operativo en los sistemas, telecomunicaciones e infraestructura tecnológica del Datacenter, garantizando la correcta ejecución de las actividades asignadas, el funcionamiento continuo de los equipos y el cumplimiento de los estándares de calidad, seguridad y servicio establecidos por la organización.

Lugar de trabajo

Fontibon Zona Franca, Tocancipá, Colombia
Horario: 7x24

Funciones

  • Realizar reinicios básicos y verificaciones visuales de equipos (“ojos remotos”) según indicaciones del proveedor.

  • Brindar información técnica sobre dispositivos: modelo, número de serie y estado operativo.

  • Ejecutar tareas de conexión, desconexión y organización de cableado de red o eléctrico dentro del Datacenter.

  • Asegurar la correcta identificación y etiquetado de equipos y cables.

  • Gestionar el intercambio y control de medios removibles (cintas, CDs, DVDs, etc.).

  • Apoyar en la resolución de incidentes y en instalaciones o mantenimientos de equipos.

  • Actualizar registros operativos e inventarios del Datacenter.

  • Elaborar reportes básicos de operación y consumo eléctrico.

  • Cumplir las normas, políticas y lineamientos de seguridad y operación del Datacenter.

  • Brindar apoyo durante visitas técnicas, comerciales o de auditoría.

Requisitos

  • Formación: Técnico en Sistemas, Electrónica, Telecomunicaciones o áreas afines.

  • Experiencia: Mínimo 1 año en cargos similares o en funciones de coordinación técnica, soporte o mantenimiento de infraestructura tecnológica.

  • Conocimientos técnicos:
    • Telecomunicaciones (preferiblemente normas técnicas de centros de cómputo o Data Center, cableado estructurado, electricidad).

    • Ofimática (Excel, Word, PowerPoint) y manejo de herramientas web para gestión y monitoreo.

    • Deseable conocimiento en infraestructura tecnológica, redes y control de proyectos técnicos.

  • Certificaciones:
    • Trabajo en alturas (vigente) y cursos complementarios en electricidad o primeros auxilios (deseables, no obligatorios).

  • Idioma: Inglés básico.

Ventajas

En OSC TOP SOLUTIONS GROUP, te ofrecemos un entorno de trabajo desafiante y colaborativo, donde podrás crecer profesionalmente y dejar tu huella en el sector de las telecomunicaciones.

Tendrás la oportunidad de trabajar con tecnologías de vanguardia y participar en proyectos estratégicos que impactarán el futuro de la conectividad en Colombia.

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Required Skill Profession

Gestión Y Dirección



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