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Urgent! Technical Support Specialist II Job Opening In Colombia, Colombia – Now Hiring Broadvoice
About Broadvoice | GoContact
At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success.
Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.
Our holistic approach to CX sets us apart in the market.
We don't just provide software.
We offer a proven CX framework backed by hands-on support.
And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.
Every role in our company contributes to our mission of providing and creating exceptional experiences.
Whether you're in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers.
Collaboration, innovation, and a shared commitment to excellence define our culture.
POSITION SUMMARY
Broadvoice is seeking a Technical Support Representative 2 with strong VoIP knowledge and SIP trunking troubleshooting experience to join our growing team.
In this technical, customer-facing role, you'll work directly with business clients via phone, chat, and email to resolve complex issues—particularly those related to call flow, SIP signaling, and voice service performance.
If you're passionate about problem-solving and want to make a meaningful impact in a fast-paced, customer-focused environment, we want to hear from you.
KEY RESPONSIBILITIES
QUALIFICATIONS
WHY BROADVOICE
Grow Your Career
Whether you're interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.
Enjoy Flexibility
We know life happens outside of work.
Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.
Community & Culture
Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.
Make an Impact
With us, your ideas are heard, and your work is meaningful.
As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.
Are you ready to join a passionate and talented team to build the future of Broadvoice?
If you're a strategic thinker, a collaborative, and have a talent for driving impactful results, we'd love to meet you Apply now to become part of a forward-thinking company that's growing and empowering its people across all roles and departments.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Colombia, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Colombia, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12234 jobs in Colombia and 356 jobs in Colombia. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Broadvoice is currently hiring and seeking a Technical Support Specialist II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Specialist II Jobs Colombia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Broadvoice adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Specialist II Jobs Colombia varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Specialist II typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Specialist II, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Specialist II interview at Broadvoice, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Broadvoice's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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