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Technical Support Representative, On Site @ Barranquilla, Colombia Job Opening In Barranquilla – Now Hiring Quantic


Job description

Job Description

Quantic is a cloud-based point of sale solutions company based in PA (USA).

We are looking for a full-time contract Technical Support Representative who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems.

The candidate must be flexible to work Saturdays or Sundays if needed.

Additional responsibilities for the position include:

  • Inbound and Outbound calls to address technical issues and customer support.

  • Answering Emails and Text Messages holding quality standards and providing technical assistance.

  • Ticket Managing and Follow Up on existing cases ensuring customer satisfaction.

  • Case Documentation
  • Product Testing: Participate in testing tasks and look for ways to gain more product knowledge as well as sharing their findings with the team to suggest product enhancements and improvements.

Job Type: Full-time

Required: B2 English

Salary: See table (Negotiable)

Schedule:

  • 8-hour shift (with 1 hour for lunch, totaling 9 hours)
  • Day shift
  • Night shift
  • Weekend availability

Education:

  • University/Technical degree (Preferred)
  • High School Diploma

Experience:

  • Technical support: 1 year
  • Customer service: 1 year

Type of Position: Full-time

Expected Start Date: 01/11/2025

Job Type: Full-time

Language:

  • English (Required)

Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Barranquilla, Colombia, highlighting market share and opportunities for professionals in Technical Support roles.

12242 Jobs in Colombia
12242
133 Jobs in Barranquilla
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Download Technical Support Jobs Trends in Barranquilla and Colombia

Are You Looking for Technical Support Representative, On Site @ Barranquilla, Colombia Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Quantic adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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Before the Interview:

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Other Openings

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