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Urgent! Technical Support Representative Career Opportunity with CrewBloom Applications in Colombia

Technical Support Representative



Job description

Description

We are looking for a qualified Customer Support Engineer to serve as a frontline representative by addressing inquiries and resolving technical issues.

In this role, you will assist customers with product concerns and provide guidance to clients encountering technical challenges.

If you possess a proactive attitude, problem-solving skills, a fundamental technical background, and exceptional communication abilities, we invite you to engage with us.

The Support Team delivers assistance not only to external customers but also to internal staff around the clock.

Key Responsibilities:

  • Provide over-the-phone technical support for vehicle hardware and software
  • Troubleshoot network-related issues (TCP/IP, DNS, DHCP)
  • Guide customers through step-by-step solutions
  • Ensure top-tier customer service and technical assistance

Requirements:

  • Experience in tech support and troubleshooting
  • Strong communication and problem-solving skills
  • Passion for technology and vehicle systems


Required Skill Profession

Other General



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