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Urgent! Technical Support Analyst Job Opening In Bogotá – Now Hiring Scotiabank
Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Propósito
Brindar un soporte técnico básico y medio para incidentes y requerimientos tecnológicos relacionados con las unidades de negocio y departamentos de GBS Colombia de forma reactiva, preventiva, proactiva y predictiva.
Contribuir con el logro de los objetivos tanto del departamento de IT como de la Vicepresidencia de Operaciones y de GBS Colombia, a través de la ejecución de las actividades asignadas al rol y a las responsabilidades.
Proporcionar a todos los usuarios el más alto nivel de fiabilidad y disponibilidad de los recursos tecnológicos relacionados con equipos de computación, equipos telefónicos, dispositivos periféricos de hardware, equipos de audio/video, infraestructura de redes, servidores, así mismo las aplicaciones y el software.
Responsabilidades
Brindar soporte técnico básico y esencial para resolver los problemas de fallas de hardware y software que se presenten sobre los computadores que se encuentran en las diferentes operaciones, unidades de servicio y áreas de soporte.
Realizar la planificación, preparación, instalación, cambio, movimiento y entrega de los equipos tecnológicos solicitados y necesarios para la ejecución de las diferentes operaciones y áreas de la compañía.
Proporcionar soporte técnico relacionado con incidentes de equipos tecnológicos como impresoras, periféricos, teléfonos, salas de conferencias, equipos móviles, y demás dispositivos de tecnología.
Proporcionar soporte técnico relacionado con incidentes de software como aplicaciones de negocio, aplicaciones web, cliente / servidor, instalaciones de aplicaciones, herramientas de ofimática, reparación de fallas, y demás tratos de software requeridos.
Atender todos los requerimientos tecnológicos solicitados, gestionando con los equipos propietarios de cada plataforma y/o aplicaciones tecnológicas.
Responsable de ejecutar movimientos, traslados y/o migraciones de computadores, teléfonos, dispositivos tecnológicos, accesorios de conectividad y periféricos.
Realizar la instalación de imágenes de computadores, configuraciones e instalaciones de sistemas operativos, así mismo personalizaciones de aplicaciones y despliegues masivos.
Atender los canales de comunicaciones habilitados como lo son correo electrónico, teléfono, software de gestión de incidentes y requerimientos, celulares, chats, soporte presencial y otros que se habiliten, para poder brindar el soporte técnico adecuado.
Diagnóstico y reparación de equipos tecnológicos dentro del alcance del conocimiento técnico que permita solucionar problemas de hardware.
Controlar y gestionar proactivamente y con alto grado de pertenencia y responsabilidad los activos tecnológicos de la compañía.
Experiencia / Educación / Otros requerimientos
Location(s): Colombia : Bogota : Bogota
Scotiabank is a leading bank in the Americas.
Guided by our purpose: for every future, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
Candidates must apply directly online to be considered for this role.
We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12242 jobs in Colombia and 756 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Scotiabank is currently hiring and seeking a Technical Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Analyst Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Scotiabank adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Analyst interview at Scotiabank, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Scotiabank's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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