- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Technical Product Support Specialist | US SaaS for property inspections.
Urgent! Technical Product Support Specialist | US SaaS for property inspections Job Opening In Bogotá – Now Hiring Atomic HR
We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide.
We specialize in finding roles that align with your skills, experience, and career goals.
Our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth.
Whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career.
Company Overview:
Our client is a profitable, stable U.S.-based SaaS company used by over 20,000 property managers globally.
Their robust platform helps simplify complex field inspections, capturing photos, videos, and voice notes—even offline—and turning them into detailed reports through powerful AI and advanced integrations.
Live since 2014 and active in 20+ countries, they've processed over 100 million inspection assets, consistently growing by turning complex workflows into user-friendly experiences.
You’ll be responsible for resolving complex customer issues, running live education calls, and keeping the Help Center accurate and useful.
You’ll document what you learn so both customers and teammates can solve problems faster next time.
You’ll also provide Marketing with real-world examples, Engineering with reproducible problem reports, and Product with data-backed insights on customer needs.
Investigate and resolve advanced support tickets end-to-end
Reproduce customer issues with clear steps and environment details
Lead customer calls to explain features, troubleshoot live, and walk through workflows
Keep the Help Center current with practical, detailed articles and guides
Write customer-facing release notes and feature explainers
Provide Marketing with anonymized use cases and customer phrasing
File engineering-ready bug reports with full context
Spot recurring issues and share insights with the Product team
2+ years in technical support, customer success, or SaaS roles
Strong English communication, written and spoken
Ability to quickly learn software and explain it in plain terms
Proactive mindset—you fill documentation gaps without being asked
Comfort working independently in a lean team
Experience with SaaS, PropTech, or real estate workflows
Familiarity with APIs, integrations, or mobile-first platforms
Prior experience owning or building a knowledge base or Help Center
Competitive USD compensation ( flexible based on location, experience and fit)
Flexible PTO and fully remote setup
Learning resources and professional growth support
A chance to shape a new role with clear cross-team impact
1️⃣ Intro Chat (30 min) – Discuss your experience & fit
2️⃣ Demo Presentation/Challenge (45 min) – Showcase your technical product understanding and communication skills
3️⃣ Interview with Customer Success Manager(45 min)
4️⃣ Final Call with Leadership (30 min) – Culture alignment and offer
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Product Potential: Insight & Career Growth Guide
Real-time Technical Product Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Product in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10772 jobs in Colombia and 604 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Technical Product roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Atomic HR is currently hiring and seeking a Technical Product Support Specialist | US SaaS for property inspections to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Product Support Specialist | US SaaS for property inspections Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Atomic HR adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Product Support Specialist | US SaaS for property inspections Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Product Support Specialist | US SaaS for property inspections typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Product Support Specialist | US SaaS for property inspections, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Product Support Specialist | US SaaS for property inspections interview at Atomic HR, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Atomic HR's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Product Support Specialist | US SaaS for property inspections is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!