This position is posted by Jobgether on behalf of a partner company.
We are currently looking for a Technical Product Support Engineer (Remote) in Latin America .
As a Technical Product Support Engineer, you will play a key role in delivering high-quality technical support for innovative connectivity and communication products.
You will troubleshoot complex VoIP, SIP, and API issues, ensuring smooth operations and customer satisfaction.
The role involves direct interaction with clients via chat, email, and calls, while collaborating closely with engineering and operations teams to resolve technical challenges.
You will also contribute to improving internal processes and documentation, enhancing the overall customer experience.
This remote position offers an opportunity to work in a fast-paced, technology-driven environment while developing deep technical expertise and problem-solving skills.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzes your skills, experience, and achievements.
It compares your profile to the job's core requirements and past success factors to determine your match score.
Based on this analysis, the 3 candidates with the highest match are automatically shortlisted.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias , focusing solely on your fit for the role.
Once shortlisted, your profile is shared directly with the hiring company, which manages interviews or further assessments.
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