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Technical Account Manager Job Opening In WorkFromHome – Now Hiring TaskUs


Job description

Overview

Technical Account Manager at TaskUs. TaskUs is a provider of outsourced digital services and next-generation customer experience for fast-growing technology companies.

About TaskUs: TaskUs serves clients across sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs has a People First culture with approximately 45K employees in 23 locations across 12 countries.

Responsibilities

  • Primary technology point of contact for assigned programs, facilitating business needs back to the Technology organization.

  • Partner with internal and external stakeholders on business needs and executions; act as a conduit between customers and product/service developers, providing feedback on service effectiveness.

  • Identify client needs and inform them of updates or upgrades beneficial to their business.

  • Communicate new or growth strategies to the Technology team in a timely manner.

  • Maintain compliance of program technology contractual commitments throughout the lifecycle of the program.

  • Support customers during sales and discovery phases by providing technical insight while customers are selecting services.

  • Provide technical training and assess issues; offer technical support with limited travel to the client's business.

  • Prepare ad-hoc technical reports about the status of internal systems or products and how effectively they are performing.

  • Collaborate with stakeholders to ensure the above activities align with program objectives.

Qualifications

  • 3+ years of experience in technical account, project, or product management.

  • Strong analytical skills and attention to detail in assessing technical issues and identifying root causes; excellent communication, facilitation, and interpersonal skills.

  • 2-4 years of experience in the BPO/Call center industry and with cloud-based technologies.

  • Strong English proficiency (B2+).

  • Strong knowledge of Microsoft Office applications including Project, Word, Excel, Visio, and PowerPoint; basic knowledge of Google Workspace (Sheets, Slides, Docs).

  • Availability to travel up to 25% for business and client-related engagements.

Education

  • Degree in business management, computer science, or equivalent work experience is required.

Work Location / Travel

  • Remote, Colombia; Travel as needed for client engagements.

Equal Opportunity

DEI: TaskUs believes that innovation and high performance come from people from all walks of life.

TaskUs is committed to equal access to opportunities and will provide reasonable accommodations in the hiring process upon request.

If you need accommodations, please let us know.

How to Apply

We invite you to explore all TaskUs career opportunities and apply through the provided URL:

#J-18808-Ljbffr

Required Skill Profession

Ingeniería De Ventas Técnicas


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Technical Account roles.

11699 Jobs in Colombia
11699
9991 Jobs in Workfromhome
9991
Download Technical Account Jobs Trends in Workfromhome and Colombia

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TaskUs adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Ingeniería De Ventas Técnicas and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager?

To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager Job Success

TaskUs interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the TaskUs's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at TaskUs, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TaskUs's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Account Manager Positions

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